Housekeeping Attendant

Axiom Hospitality Limited; Belfast City District; Hybrid; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Go Hilton discounts

Staff hotel discounts

Holiday entitlement 28–33 days

Benefits portal discounts

Wellbeing support

Wagestream access

Xcape stayover after 1 year

Training and progression

Referral bonus £250

Free meals on shift

Long service awards

Job summary

Hilton Belfast, operated by Axiom Hospitality Limited, is seeking a Casual Housekeeping Attendant on a flexible basis. You will support the Head Housekeeper in delivering high cleaning standards across the hotel and contribute to a positive guest experience.

This zero-hours contract offers a range of staff benefits and opportunities for training, progression, and a dynamic working environment within a renowned hospitality group.

Qualifications

• Hospitality experience preferred.
• Strong attention to detail and guest service.
• Ability to work flexible hours and shifts.

Responsibilities

• Maintain cleanliness of guest rooms and public areas to high standards.
• Present rooms and spaces to meet Hilton and Axiom Hospitality standards.
• Assist guests and respond to service requests in a timely manner.

Skills

Customer service

Attention to detail

Team player

Flexibility

Job description

Ideally positioned on the banks of the River Lagan, Hilton Belfast offers a central and vibrant location, just moments from the city's top cultural landmarks, thriving nightlife, and key business districts.

Looking for flexibility, variety, and a role that fits around your life?

We’re on the lookout for a Casual Housekeeping Attendant to join our team on a flexible basis. Whether you're studying, juggling other commitments, or simply seeking a better balance, this is an opportunity to contribute to meaningful work—without the full‑time grind.

Reporting directly to the Head Housekeeper, you will be responsible for maintaining the highest standards of cleanliness throughout the hotel. You will perform all required cleanliness tasks and ensure that our guests are receiving an excellent guest experience.

What we offer

• Contract: Flexible / Casual (Zero‑Hours Contract)
• Worldwide employee discounts at Hilton Hotels through Go Hilton program;
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

As a Housekeeping Attendant, your focus will be to create a positive and memorable arrival experience for guests through high standards of cleanliness and efficient service.

Responsibilities of the Housekeeping Attendant will include but are not limited to:

• Welcoming and acknowledging all guests; anticipating and addressing guests’ service needs;
• You will make sure that all guests’ rooms and public areas are beautifully presented to our guests, playing a key role in creating exceptional experiences;
• You will ensure a high level of customer satisfaction is always delivered in line with our core values and standards.

The core skills and experience required to succeed

• Highly self‑motivated, confident, decisive and able to work with limited supervision;
• Outstanding customer service skills with the ability to anticipate guests needs;
• A team player able to work to defined procedures and standards;
• Results‑focused with a desire to succeed.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and the Hilton Belfast

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast‑growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco‑label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.