Maintenance Hub Administrator

Leisure Employment Services; Hemel Hempstead; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays

In-store discounts

Free access to Haven facilities

Savings at national brands

Job summary

Haven is seeking a Maintenance Hub Administrator to support the Facilities Team across our park in the United Kingdom. This full-time seasonal role coordinates maintenance tasks, manages goods‑in, stock and asset records, and liaises with contractors to keep sites safe and well‑maintained.

You will handle work orders, inspections, and data entry while delivering excellent guest and owner service. Comprehensive training, career development, and exclusive team perks accompany this opportunity.

Qualifications

• Strong organisational and administrative skills.
• Experience in stock, asset management, or goods‑in processes is advantageous.
• Excellent communication and problem‑solving abilities.
• Proficiency in using IT systems and software (training provided).
• Ability to manage multiple tasks and priorities in a busy environment.
• A proactive, team‑oriented approach.

Responsibilities

• Coordinate and schedule maintenance tasks, ensuring timely responses to service requests.
• Manage goods-in processes, including receiving, recording, organising deliveries and supplies.
• Oversee stock and asset management, ensuring accurate records and efficient control systems.
• Liaise with contractors to manage schedules, work locations, and compliance requirements.
• Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date.
• Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed.
• Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations.
• Support adherence to all Health & Safety protocols and compliance standards.
• Provide exceptional customer service when addressing queries from guests, owners, and team members.

Job description

Position: Maintenance Hub Administrator Type: Full- Time / Seasonal Pay Rate: Up to£12.71 per hour depending on age Join our One Great Team here at Haven as a Maintenance Hub Administrator, where you’ll provide essential support to the Facilities Team to ensure the smooth and efficient operation of maintenance services across the park. We’re seeking an organised and proactive individual to help coordinate maintenance activities, manage records, and support our commitment to providing a safe, well‑maintained environment for our guests and owners.

Key Responsibilities

• Coordinate and schedule maintenance tasks, ensuring timely responses to service requests.
• Manage goods-in processes, including receiving, recording, organising deliveries and supplies.
• Oversee stock and asset management, ensuring accurate records and efficient control systems.
• Liaise with contractors to manage schedules, work locations, and compliance requirements.
• Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date.
• Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed.
• Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations.
• Support adherence to all Health & Safety protocols and compliance standards.
• Provide exceptional customer service when addressing queries from guests, owners, and team members.

Requirements

• Strong organisational and administrative skills.
• Experience in stock, asset management, or goods‑in processes is advantageous.
• Excellent communication and problem‑solving abilities.
• Proficiency in using IT systems and software (training provided).
• Ability to manage multiple tasks and priorities in a busy environment.
• A proactive, team‑oriented approach.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

Welcome, and thank you for your interest in joining Haven! We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us. Take a moment to browse our current open positions—when you find roles that align with your interests and experience, feel free to apply. You’ll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit. Thanks again for considering a future with our team. We’re glad you’re here! At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!