Activities Team Member Internal

Leisure Employment Services; Hemel Hempstead; On-site; GBP 15,000 - 17,000; Full time

Benefits offered by this job

Exclusive team perks

Job summary

Haven in the United Kingdom is seeking an enthusiastic Activities Team Member to deliver memorable experiences for guests and owners across our seaside parks.

You will help run a variety of activities in an active outdoor environment, ensuring safety, engaging guests of all ages and delivering friendly, high‑quality service. DBS checks are required and shifts include weekends and evenings.

Qualifications

• Positive, energetic attitude with a love for outdoor activities.
• Excellent communication skills and ability to engage guests of all ages.
• High attention to safety and adherence to guidelines.
• Flexible to work weekends, bank holidays and evenings.
• Enhanced DBS check before starting; must be 18+.

Responsibilities

• Set up, operate, and take down daily activities.
• Engage with guests and provide guidance during activities.
• Deliver safety briefings and ensure safe use of equipment.
• Assist guests with climbing walls, high ropes, archery and more.
• Keep activity areas clean, organized and well-maintained.
• Report equipment or safety issues to leadership.

Skills

Customer service

Communication

Safety awareness

Flexibility

Job description

Position: Activities Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as an Activities Team Member where you’ll be at the forefront of delivering memories that last a lifetime to our guests and owners. We are seeking an enthusiastic and outgoing Activities Team Member. In this role, you’ll help deliver a variety of exciting activities for our guests. If you’re passionate about creating unforgettable memories and love working in an active, outdoor environment, this could be the role for you!

Key Responsibilities

• Support the setup, operation, and take down of daily activities, ensuring everything is safe and ready for guests.
• Engage with guests of all ages, providing guidance, encouragement, and a friendly presence during activities.
• Deliver safety briefings and ensure guests understand how to use equipment safely, following park guidelines.
• Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement.
• Ensure the activity areas are clean, organised, and well-maintained throughout the day.
• Report any equipment or safety issues to the appropriate leadership team.

Requirements

• A positive, energetic attitude with a love for outdoor and physical activities.
• Excellent communication skills and the ability to engage with guests of all ages.
• High attention to safety, with a commitment to following and enforcing safety guidelines.
• Flexibility to work shifts, including weekends, bank holidays, and evenings.
• Previous experience in a similar activity, sports, or customer service role is beneficial but not essential.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. To meet the qualifications and training requirements, candidates must be 18 years and over.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

Welcome, and thank you for your interest in joining Haven! We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us. Take a moment to browse our current open positions—when you find roles that align with your interests and experience, feel free to apply. You’ll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit. Thanks again for considering a future with our team. We’re glad you’re here!

At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!