Maintenance Generalist: Repairs, Painting & Customer Care

mearsgroup; Birmingham; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave plus bankholidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Access to EAP Counselling sessions

Job summary

Mears Group is seeking a General Operative in Birmingham to join the Repairs and Maintenance team. This hands-on role involves installing fixtures, painting, basic plumbing, safety checks and supporting cleaning duties.

You will contribute to high standards of safety, quality and customer service. Key tasks include responsible repairs within properties, teamwork within the maintenance crew, and a proactive approach to learning new skills.

Responsibilities

• Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail
• Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation
• Fix leaking waste pipes and perform minor plumbing repairs, using practical know-how and a problem-solving mindset
• Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards
• Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills
• Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential
• Deliver excellent customer service across all tasks, maintaining a professional and customer-focused attitude
• Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills
• Make decisions and solve problems independently when needed, demonstrating confidence and initiative
• Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work

Job description

Mears Group is seeking a General Operative in Birmingham to join the Repairs and Maintenance team. This hands-on role involves installing fixtures, painting, basic plumbing, safety checks and supporting cleaning duties.

You will contribute to high standards of safety, quality and customer service. Key tasks include responsible repairs within properties, teamwork within the maintenance crew, and a proactive approach to learning new skills.