Maintenance Coordinator

Action Together; Stretford; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension plan (up to 6% double employer

28 days annual leave

Health plan

Life assurance

Volunteer days

Employee Assistance Programme

Lifestyle benefits

Job summary

L&Q is seeking a Maintenance Coordinator to join the Healthy Homes team. You will be the first point of contact for customers, colleagues, contractors and stakeholders, helping to deliver high-quality services that improve residents' homes and wellbeing.

The role involves coordinating Awaab's Law damp and mould cases, managing contractor repairs and minor works, and supporting surveyors by ensuring referrals are processed efficiently.

Qualifications

• Strong administrative skills and ability to work in a fast-paced environment
• Excellent organisational and planning skills
• Experience coordinating repairs or maintenance is desirable

Responsibilities

• First point of contact for customers, colleagues, contractors and stakeholders to deliver high-quality services
• Coordinate damp and mould case work under Awaab's Law, manage contractor repairs and minor works, and support surveyors with referrals
• Report to Maintenance Operations Team Leader and help deliver repairs and maintenance services across the team

Job description

Title:Maintenance Coordinator Healthy homes

Contract Type:Permanent and Fixed Term Contracts, Full Time, 35 hours per week

Salary:£27,800 per annum

Grade: 5

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Interviews will be held on 12th Novemberat our office in Stretford

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Previous applicants need not reapply. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …

Join our Healthy Homes Team at L&Q:

Join L&Q as a Maintenance Coordinator and play a key role in supporting our Healthy Homes team. In this fast-paced and rewarding role, you'll be the first point of contact for customers, colleagues, contractors and stakeholders, helping to deliver high-quality services that make a real difference to residents' homes and wellbeing.

You'll coordinate Awaab's Law damp and mould cases, manage contractor repairs and minor works, and support surveyors by ensuring referrals are handled efficiently and effectively.

The role will report into the Maintenance Operations Team Leader, working alongside the existing Coordinators supporting the delivery on all tasks. You will be a key member of the team helping to the deliver our repairs and maintenance service.

Your impact in the role:

The successful candidatemust be highly organised with excellent communication, administrative and numerical skills.

Youwill need to be flexible and a team player, working in a fast paced and demanding environment, managing a busy workload, utilising various prioritisation and time management techniques, whilst collaborating with lots of different departments across the L&Q Group.

What you'll bring:

• Strong administrative skills and ability to work in a fast-paced environment
• Methodical, accurate and exceptional attention to detail
• The ability to work flexibly and use initiative to multitask and meet deadlines
• Strong collaboration skills to work with stakeholders at all levels
• Excellent organisational and planning skills
• Repairs and Maintenance knowledge and experience

If you require any reasonable adjustments at any stage during this process, including application stage, please email [e-mail]

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

Key information

• Employer: L&Q
• Locations: Hybrid, Trafford
• Role Type: Permanent
• Working Hours: Full-Time

More about this role

• Closing Date: Thursday 5th November 2026 at 12:00pm
• Flexible Working Options: Remote Working
• Would You Consider A Job Share For The Role?: Yes