Maintenance Coordinator

ZipRecruiter; Ipswich; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company seeks a dedicated individual for a role focused on the efficient handling and distribution of goods within an international research center. You will be responsible for goods-in deliveries, customer inquiries, and maintaining accurate records, all while adhering to health and safety standards. This role offers an opportunity to work in a vibrant environment, collaborating with teams and supporting various operational activities.

Qualifications

• Full clean driving license required.
• Good written and verbal communication skills essential.
• Experience handling large parcels and sorting processes preferred.

Responsibilities

• Responsible for receiving, unloading, and distributing goods.
• Maintaining accurate records of incoming deliveries and mail.
• Ensuring compliance with health and safety protocols.

Skills

Communication

Organizational Skills

Customer Service Orientation

Prioritization Skills

IT Skills

Manual Handling Awareness

Tools

MS Office

Job description

Job Description

The successful candidate will be responsible for providing a service for all Goods-in deliveries and mail handling, as well as being accountable for receiving goods, booking in, correct distribution, and delivering the goods received across our client's International Research Centre.

Key Accountabilities:

• The unloading and delivery of heavy goods/pallets on site using the forklift.
• Moving goods around with the use of pallet trucks or trollies, depending on the size of items.
• Loading and unloading freight vehicles, trucks, and vans in line with H&S procedures.
• Physically moving stock, including unpacking and loading onto shelves within the store area.
• Receiving, entering, and transferring items into relevant delivery cages for delivery across site via company vehicle or forklift.
• Handling direct customer email and telephone enquiries professionally.
• Recording incoming goods in deliveries, couriers/freight/parcels/recorded and registered mail, retaining accurate records.
• Ensuring all packages and mail are collected, sorted, and distributed correctly across the site's various buildings.
• Processing all courier requirements, maintaining accurate records as required.
• Investigating lost packages and processing unidentified mail.
• Ordering items such as gloves, recyclable cups, and plastic bags, keeping to agreed stock levels.
• Maintaining printer cartridges across the site and replenishing as necessary.
• Maintaining stationery stock levels and replenishing supplies, such as paper.
• Fulfilling Syngenta gas cylinder orders, including installation/swapping of gas cylinders and updating cylinder hoses across the site. Training provided by BOC, responsible for reordering gases.
• Maintaining and replenishing stock levels of Syngenta solvent stores.
• Fulfilling consumables and PPE orders from Syngenta via email and online systems.
• Maintaining stock levels of all stores consumables, gases, and solvents, and ordering items using Syngenta's online system if required.
• Following all Health & Safety and Environmental requirements as per work instructions or training.
• Reporting hazards, accidents, occupational illnesses, and emergencies.
• Undertaking manual handling training and maintaining awareness of emergency procedures related to goods in, including suspect package procedures.
• Maintaining tidiness of goods, ensuring packing and pallets are removed as needed.
• Assisting during peak times with grounds team activities (e.g., hedge trimming, lawn mowing) — onsite training provided.
• Assisting during peak times with Waste & Moves team activities (e.g., chemical collection, waste collection) — onsite training provided.

Personal Experience/Qualifications/Skills:

• Full clean driving license.
• Good written and verbal communication skills.
• IT skills, including MS Office and database experience.
• Ability to work independently and as part of a team.
• Prioritization skills to meet deadlines.
• Experience handling large parcels, sorting, and mailing processes.
• Customer service orientation.
• Understanding of workplace health and safety and manual handling.