Maintenance Controller

Pendragon Vehicle Management (PVM); Annesley Woodhouse; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Pension

Life assurance

33 days holiday

Discounts on car purchases

Salary sacrifice scheme

Job summary

Driveway Vehicle Solutions are offering a Maintenance Controller role in a hybrid working arrangement within Lithia UK. The position focuses on proactive maintenance management, cost control and timely repairs to keep drivers on the road.

You will monitor service events, manage repairs, liaise with dealers and suppliers and use systems like 1link to track SLA compliance. Basic salary is £33,755.65 with benefits including pension and holiday.

Qualifications

• Minimum 5 years workshop experience or NVQ/City & Guilds Level 2 in Motor Vehicle Mechanics is desirable.
• Ability to communicate with dealers/garages/suppliers and understand technical repairs to manage them efficiently.
• Computer literate and able to communicate effectively between team members, customers and suppliers.

Responsibilities

• Ensure proactive management of all service maintenance and repair events.
• Manage costs associated with Service, Maintenance & Repairs.
• Monitor supplier breakdown portal to capture unplanned SMR events and manage through to conclusion.
• Track trend types and make commercial decisions based on knowledge.
• Chase vehicles using the 1link system and authorise work with set SLAs.

Skills

Communication

Team coordination

Proactive maintenance

Education

NVQ/City & Guilds Level 2 in Motor Vehicle Mechanics

Tools

1link system

Job description

Maintenance Controller (Hybrid)

Driveway Vehicle Solutions

Basic salary £33,755.65 with pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Driveway Vehicle Solutions is offering the right person a fantastic opportunity to join their Operations team as a Maintenance Controller.

Driveway Vehicle Solutions is the Groups growing car and van fleet management and leasing business, our office premises are undergoing significant refurbishment to ensure our working environment is attractive to our people and customers alike. As part of Lithia UK, you will have exposure to the industry’s leading brands such as Porsche, JLR, BMW, Mercedes, Ford, Stellantis etc and work alongside the largest independent operator of franchised motor dealerships in Europe. Our Maintenance team understand the importance of reducing repair costs and downtime to ensure drivers are back on the road as soon as possible.

With a good understanding of the motor trade, your expertise will allow us to ensure the integrity of repairs, reduce vehicle downtime by timely completion and control costs.

You’ll have the opportunity to be involved with:

• Ensuring proactive management of all service maintenance and repair events
• Manage costs associated towards Service, Maintenance & Repairs
• Manage and monitor our supplier breakdown portal to ensure any unplanned SMR events are captured and manage through to conclusion
• Ability to track trend types and make the right commercial decisions based on knowledge
• Constant chasing up of vehicles using 1link system & authorising work with set SLA’s

Do you have what it takes to be a DVS colleague? We’re looking for someone who is:

• Computer literate and able to communicate effectively between team members, customers and supplier
• A minimum of 5 Year Workshop Experience or up to level 2 NVQ/City & Guild Equivalent in Motor Vehicle Mechanics is desirable
• The ability to communicate with dealer/garages/suppliers with an understanding of the technical aspects of any repairs that are being carried out in order to manage them efficiently

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.