Maintenance Co-ordinator

Radius; Belfast City District; On-site; GBP 284,000 - 341,000; Full time

Job summary

Radius Vehicle Solutions is seeking a proactive Maintenance Co-ordinator in the Dunmurry area. You will coordinate routine and reactive maintenance, plan vehicle collections and deliveries, and manage off-road vehicles with a focus on keeping records up to date and reducing downtime.

You will liaise with drivers, customers, suppliers and internal teams to maintain service standards, process invoices, and support revenue opportunities while delivering excellent customer experience.

Qualifications

• Educated to degree level with a minimum 2:2 (Lower Second Class Honours).
• Full, valid driving licence.
• Strong organisational skills with the ability to juggle competing priorities.
• Excellent attention to detail and record-keeping ability.
• Confident communicator with strong customer service skills.
• Proficient in Microsoft Office, particularly Outlook, Word and Excel.
• Experience identifying and implementing process improvement.
• Experience within the motor, fleet, automotive or vehicle rental industry.
• Knowledge of vehicle maintenance administration.
• Previous accident management or vehicle repair coordination experience.

Responsibilities

• Coordinate routine and reactive maintenance scheduling with external vendors and garages.
• Plan vehicle collections and deliveries with drivers.
• Manage vehicles off the road and log defects to reduce downtime.
• Keep maintenance records and vehicle documents up to date.
• Process and reconcile service and repair invoices.
• Provide proactive maintenance reporting and support revenue opportunities.
• Build relationships with ROI office team and customers across Ireland and implement improvements.

Skills

Organisational skills

Attention to detail

Communication skills

Record-keeping

Education

Degree level (2:2)

Tools

Microsoft Office

Job description

• Department: Customer Service & Operations
• Compensation: GBP 28,000 - GBP 35,000 - monthly

Company Description

Radius Vehicle Solutions (RVS) is part of Radius Payment Solutions, a market-leading global business solutions provider. Radius Vehicle Solutions Ireland is a growing company, priding ourselves on our customer-focused approach and attention to detail. We take the time to understand our customer’s needs before we propose any of our fleet solutions, continually refining our offering so it consistently delivers to our customer’s expectations.

Our people are crucial to the success of our business. They help us develop new and innovative products across a growing range of businesses, from fleet telematics insurance to electric vehicle charging and vehicle hiring solutions. We like to nurture our team and give them a wide range of opportunities to grow within the business, helping them become experts in their chosen area and leaders for the future.

Job Description

Maintenance Co-ordinator

Location: Dunmurry (office-based) | Monday to Friday | 8:30am to 5:30pm

Are you highly organised, customer-focused and great at keeping multiple priorities on track? We're looking for a proactive Maintenance Co-ordinator to help keep our customers' vehicles moving and our operations running smoothly across Ireland.

In this fast-paced role, you'll be the vital link between drivers, customers, suppliers and internal teams, coordinating maintenance activity, minimising vehicle downtime and delivering an exceptional customer experience.

What you'll be doing:

• Maintenance scheduling: Coordinate routine and reactive maintenance, servicing and MOT schedules with external vendors and garages, in line with company policies and service standards.
• Collections and deliveries: Work with our drivers to plan vehicle collections and deliveries.
• Off-road vehicles: Manage vehicles off the road, logging driver-reported defects, tracking repairs and escalating issues to reduce downtime.
• Vehicle records: Keep maintenance records and vehicle documents up to date, including RFL, V5s, MOT certificates and service history.
• Invoices: Process and reconcile service and repair invoices.
• Reporting and revenue: Provide proactive maintenance reporting and support maintenance revenue opportunities.
• Relationships and improvement: Build relationships with our ROI office team and customers across the island of Ireland, and turn feedback into process improvements.

Qualifications

What we're looking for:

• Educated to degree level with a minimum 2:2 (Lower Second Class Honours)
• Full, valid driving licence
• Strong organisational skills with the ability to juggle competing priorities
• Excellent attention to detail and record-keeping ability
• Confident communicator with strong customer service skills
• Proficient in Microsoft Office, particularly Outlook, Word and Excel
• Experience identifying and implementing process improvement
• Experience within the motor, fleet, automotive or vehicle rental industry
• Knowledge of vehicle maintenance administration
• Previous accident management or vehicle repair coordination experience

Additional Information

Why Join Radius Vehicle Solutions?

At Radius Vehicle Solutions, we're committed to creating an environment where people can thrive. You'll become part of a supportive team where your organisation, communication and problem-solving skills will make a real impact every day.

This is a fantastic opportunity for someone who enjoys variety, thrives in a busy environment and takes pride in delivering great service while keeping operations running efficiently.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone can thrive and feel valued. Through our employee networks and initiatives, we actively support LGBTQ+ inclusion, cultural diversity, women's health, disability inclusion, neurodiversity and mental wellbeing.

Our benefits include:

• Female Health Policy and Health Champions
• Fertility and Pregnancy Loss Support Policies
• Endometriosis Friendly Employer status
• Women's health and wellbeing events
• Mental Health First Aiders
• Disability Confident Committed Employer
• Race at Work Charter signatory
• Charity and volunteering programmes
• Payroll giving and matched fundraising schemes

#LI-SC1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 2)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

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