Maintenance Assistant (with on the job training)

UPP; Exeter; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave plus bank holiday

Pension scheme

Life assurance

Health cash plan via Medicash

Employee Assistance Programme (EAP)

Cycle to Work scheme

UPP Rewards discounts

Job summary

UPP Exeter is seeking a Maintenance Assistant to join our team. The role is permanent, 37.5 hours weekly on a 7-week rolling rota, with typical hours Monday to Friday 8am-4pm or 9am-5pm, and some 12pm-8pm shifts in the cycle.

Salary is £27,793 per year, with a varied, hands-on role supporting safe, comfortable student residences. You will carry out reactive maintenance, provide first-line response, keep areas clean, move furniture and goods, identify safety concerns, and deliver excellent

Qualifications

• Experience in a maintenance, facilities or property environment.
• Strong communication and organisational skills.
• Willingness to support the wider team when needed.

Responsibilities

• Carry out reactive maintenance and repairs in line with service level agreements.
• Provide a first-line response to maintenance issues across our accommodation.
• Maintain clean, safe and presentable communal areas and external spaces throughout the year.
• Support the safe movement of furniture, mattresses, white goods and waste materials.
• Identify and report Health & Safety concerns and escalate issues where required.
• Contribute to a positive student experience through excellent customer service.

Skills

Maintenance experience

Communication skills

Organisational skills

Full UK driving licence

Job description

UPP is the UK's leading provider of on-campus student accommodation, operating a diverse portfolio of university sites across the UK, including Exeter . We're passionate about providing exceptional places for students to live and learn, where they can feel at home and focus on their studies.

At UPP Exeter, we're looking for a Maintenance Assistant to join our dedicated team, helping to ensure our student residences are safe, comfortable and operating at their very best.

This is a permanent position working 37.5 hours per week on a 7-week rolling rota. Most weeks you’ll work Monday to Friday 8am-4pm or 9am-5pm, with just 1 week in the cycle working 12pm-8pm and the weekend off. The rota includes some weekend working with days off during the week to provide you with work life balance. We’re happy to provide you with a copy of the rota so you can see exactly how it works and the flexibility it offers. The salary for this role is £27,793 per annum.

As a Maintenance Assistant, you'll play a key role in delivering an excellent living environment for our residents by:

• Carrying out reactive maintenance and repairs in line with service level agreements
• Providing a first-line response to maintenance issues across our accommodation
• Maintaining clean, safe and presentable communal areas and external spaces throughout the year
• Supporting the safe movement of furniture, mattresses, white goods and waste materials
• Identifying and reporting Health & Safety concerns and escalating issues where required
• Contributing to a positive student experience through excellent customer service

You'll enjoy a varied, hands-on role where no two days are the same, working within a supportive team and making a visible difference to the experience of thousands of students throughout the year.

We’re looking for you to have some experience in a maintenance, facilities or property environment, with strong communication and organisational skills and a genuine pride in delivering a high-quality service. Along with:

• An understanding of building services and safe working practices
• Knowledge of Health & Safety requirements and a commitment to working safely at all times
• A proactive, flexible approach and willingness to support the wider team when needed
• The ability to work additional hours during peak student arrival and departure periods, when required and with notice
• A full UK driving licence

Most importantly, we're looking for someone with a positive attitude, a strong work ethic and a passion for making a difference. We will provide shadowing, training and development to help you build your skills on the job and succeed in the role.

In return, we are offering a fun and interesting environment to work in, with a competitive salary and a great benefits package including:

• 25 days annual leave plus bank holidays
• Pension scheme
• Life assurance
• Health cash plan via Medicash, Employee Assistance Programme (EAP), virtual GP Service, wellness app and Annual Health Checks
• Cycle to Work scheme
• UPP Rewards discount portal and discounts across a wide range of retailers, restaurants, gyms and more

All offers of employment are subject to satisfactory references covering your previous three years of work and may be subject to additional vetting checks, including a Basic DBS check.

UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.

We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.

Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.

We're a team with energy, pace and passion. If that sounds like you, we'd love to hear from you.