Maintenance Assistant - Live In

Hand Picked Hotels Ltd; St Peter Port; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Hand Picked Hotels' Fermain Valley Hotel & Spa in St Peter Port, Guernsey invites applications for a Maintenance Assistant. This full-time role covers a mix of proactive upkeep and reactive maintenance to keep the property safe, welcoming and beautifully maintained for guests and colleagues.

The position offers a 40-hour week, 5 days out of 7 on a rota, with an hourly rate of £15.82 plus service charge and excellent colleague benefits, plus live-in accommodation where available.

Responsibilities

• Carry out general maintenance across the hotel and staff accommodation.
• Coordinate and complete scheduled health and safety checks to meet regulatory standards.

Job description

Hand Picked Hotels

Maintenance Assistant – Fermain Valley Hotel & Spa (Live in accommodation available!)

Location: St Peter Port, Guernsey, GY1 1ZZ

Salary: £15.82 per hour +service charge + excellent colleague benefits

JobType: Full-time |Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Maintenance Assistant at Fermain Valley Hotel part of Hand Picked Hotels.

Perched high above Guernsey’s stunning southeast coast, Fermain Valley Hotel offers more than just breathtaking views - it’s a place where passion for hospitality and natural beauty come together to create truly unforgettable experiences.

Surrounded by lush gardens and overlooking the shimmering waters of Fermain Bay, our clifftop retreat is a haven for those seeking pure relaxation. Inside, uncompromising comfort, refined luxury, and heartfelt service define every moment, and it's our exceptional team who bring it all to life.

When you join Fermain Valley, you become part of a close-knit, forward-thinking team that thrives on delivering genuine warmth, personalised service with an emphasis on service, excellence & consistency, that guests remember long after they leave. Whether you’re working in our boutique rooms, refined restaurants, or welcoming reception, you’ll be part of a workplace that values passion, personality, and pride in everything we do.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you're passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Fermain Valley Hotel offers an inspiring place to grow your career.

What will the role involve?

As a Maintenance Assistant, you will play a key role in ensuring our hotel remains a beautifully maintained, safe and welcoming environment for both guests and colleagues. Your work will combine a blend of proactive upkeep and reactive maintenance, helping us protect the integrity of our property and its facilities.

You’ll take pride in carrying out general maintenance across the hotel and staff accommodation, caring for the spaces as though they were your own. You will also coordinate and complete scheduled health and safety checks, ensuring our hotel meets all regulatory standards and reflects the exceptional quality expected from a luxury Hand Picked Hotel.

Your commitment to maintaining our facilities to the highest possible standard will directly support an outstanding guest experience and help us deliver the warm, effortless service we’re known for.

Above all, we want you to feel inspired, enjoy your work, and take pride in being part of the Hand Picked Hotels team.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £15.82 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous experience in Maintenance, and a wide range of skills and knowledge.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.