Maintenance Manager

Hand Picked Hotels; Callow End; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Service charge

Pension

Wellbeing support

Uniform provided

Meals on shift

Onsite parking

Employee assistance programme

Discounts

Job summary

Stanbrook Abbey Hotel is seeking a Maintenance Manager to lead a proactive maintenance team and uphold the highest standards across the property. You will own safety, security and compliance, ensuring accurate records and well‑maintained facilities.

Responsibilities include recruiting and developing staff, managing stock, forecasting and budgeting while delivering outstanding guest experiences in a luxury setting.

Qualifications

• Experience leading a maintenance team in a hotel environment.
• Strong understanding of health & safety regulations and compliance.
• Proven ability to manage stock, forecasts and budgeting.

Responsibilities

• Lead a maintenance team to deliver exceptional service and maintain high standards across the hotel.
• Recruit, train and develop the team while upholding brand standards.
• Ensure safety, security and regulatory compliance with accurate health & safety records.
• Oversee maintenance operations, stock control and budgeting on a 40-hour week.

Skills

Maintenance management

Health & safety

Budgeting

Staff leadership

Job description

Maintenance Manager - Stanbrook Abbey Hotel

Location: Worcester, Worcestershire, WR2 4UA

Salary: £40,000 per annum + service charge + excellent colleague benefits

Job Type: Full-time | Permanent | 5 days out of 7

We are currently seeking an enthusiastic Maintenance Manager at Stanbrook Abbey Hotel, part of Hand Picked Hotels.

Set within the majestic surroundings of a former Benedictine monastery, Stanbrook Abbey Hotel is a one‑of‑a‑kind luxury retreat where history, elegance, and outstanding customer service come together. With 70 individually designed bedrooms, a fine dining restaurant, inspiring event spaces, and beautifully landscaped grounds, we offer guests an unforgettable experience steeped in charm and tranquillity.

We’re proud to be part of a team that delivers outstanding hospitality with warmth, care, and attention to detail. Whether it’s welcoming guests to a romantic weekend away, hosting a dream wedding, or creating exceptional dining moments, we strive to make every experience extraordinary.

We’re looking for passionate, dedicated individuals who take pride in their work and want to be part of something truly special.

What will the role involve?

As our Maintenance Manager, you will lead a motivated team dedicated to delivering exceptional service and maintaining the highest standards across the hotel. You will take ownership of all safety, security and compliance requirements, ensuring accurate health and safety records and a consistently well‑maintained property.

You will recruit, train and develop your team, uphold brand standards and ensure all maintenance operations run efficiently. The role requires calm, confident decision‑making, strong organisational skills and the ability to work effectively under pressure.

A solid understanding of stock control, forecasting and budgeting is essential. Most importantly, you will bring enthusiasm, professionalism and a passion for creating an outstanding guest experience as part of our Hand Picked team.

This is a full‑time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive salary of £40,000 per annum, plus a share of service charge.
• A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
• Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experiences are memorable.
• You will ideally have current hotel Maintenance management experience within a 4 or 5 star luxury hotel, however previous facility management or trade management experience will be considered.
• Confident with all aspects of the Hotels Maintenance administration, particularly with regards to Health & Safety, as well as having a good all round knowledge of maintenance , keeping the hotel looking immaculate and in excellent working condition will be your passion and motivation.
• With proven experience of training and coaching colleagues, you will enjoy motivating others to be their best.
• A good understanding of compliance, regulations and reporting of these will be an essential requirement of the role.

Who We Are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family‑owned group which has 21 unique luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.