Maintenance Assistant: Guest-Focused Troubleshooter

The Signet Group; United Kingdom; Remote; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Training & development

Wagestream access

28 days holiday + birthday off

Discounted rates across restaurants/h�

Referral bonus up to £300

Flexible scheduling

Complimentary team meals

Long Service Awards

Masterclasses & supplier trips

Apprenticeships up to Level 4

Job summary

The Mitre, Hampton Court, part of The Signet Group, is seeking a Maintenance Assistant to help maintain guest rooms and public spaces to the highest standards.

You will support the Maintenance Manager, respond to emergency calls, assist with planned renovations, and ensure safety, cleanliness and guest privacy throughout the stay.

We offer a competitive hourly rate, access to Wagestream, generous holiday entitlement, staff meals, training, and clear career paths across Signet Collection.

Responsibilities

• Support the Maintenance Manager in ensuring all allocated tasks are completed on schedule and to the highest standard.
• Be comfortable working independently, but also within a wider team at any given time.
• Be agile in responding to emergency maintenance calls, this includes internal teams, and external or third party contractors.
• Be guest focused and approachable, whilst ensuring discretion and awareness of our guests' time and privacy during their stay with us.
• Regularly conduct troubleshooting to solve minor technical, internal, or exterior issues (e.g, guest bedrooms, to the kitchen, to the bar).
• Remain calm under pressure, or when responding to urgent tasks, including power cuts or similar.
• Plan and oversee renovations and construction projects.
• Show initiative and problem-solving capabilities.
• Ensure all Company rules and regulations relating to Hygiene, Health and Safety are being followed.
• Regularly conduct tests on all equipment and machinery ensuring it is safe to use, and does not pose any dangers to individuals.

Job description

The Mitre, Hampton Court, part of The Signet Group, is seeking a Maintenance Assistant to help maintain guest rooms and public spaces to the highest standards.

You will support the Maintenance Manager, respond to emergency calls, assist with planned renovations, and ensure safety, cleanliness and guest privacy throughout the stay.

We offer a competitive hourly rate, access to Wagestream, generous holiday entitlement, staff meals, training, and clear career paths across Signet Collection.