Maintenance Assistant

Imperial-Hotel; Tenby; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Meal on duty

Food & beverage discount

Hospitality rewards

Employee assistance

GP appointments

Friends & Family rate

Milestone anniversaries

Retail & dining discounts

Same-day online GP

Job summary

Imperial-Hotel in Tenby seeks a Maintenance Assistant to support the Maintenance Manager, maintain a safe, functional environment, and help deliver a great guest experience.

This hands-on role requires practical maintenance skills, good communication, and the ability to work independently while coordinating with the wider hotel team.

Qualifications

• Previous experience in a maintenance, handyman, or facilities role, preferably in hospitality.
• Basic knowledge of plumbing, electrical systems, carpentry, and painting.
• Strong problem-solving and proactive approach to maintenance tasks.
• Good communication and teamwork skills to coordinate with hotel staff.
• Ability to work independently and manage multiple tasks.
• Awareness of health and safety regulations.

Responsibilities

• Maintain a safe, functional, and welcoming environment for guests and staff.
• Assist with routine maintenance, repairs, and inspections across the hotel.
• Respond promptly to issues and coordinate with the Maintenance Manager.
• Support the team to ensure compliance with legislation and safety standards.

Skills

Maintenance experience

Plumbing knowledge

Electrical knowledge

Carpentry

Painting

Health & safety awareness

Communication

Teamwork

Independent working

Job description

Nestled in the historic heart of Pembrokeshire, set against the stunning back drop of South Beach.

The Role of Maintenance Assistant

We have an opportunity for a Maintenance Assistant to join the to keep the hotel looking its best as we continue our journey as custodians of a historic building but in 1760.

The Maintenance Assistant will work under the direction of the Maintenance Manager and will be responsible for working in partnership with the wider team to ensure that our hotel is in a great condition and supports making a memorable experience for our guests.

A key aspect of the role is to support the Maintenance Manager and wider management team to ensure that the hotel is fully compliment with all legislation and is safe and secure for all our guests and team. The successful candidate will forge a great rapport with colleagues of all levels and guests that they interact with

The role of Maintenance Assistant will report to the Maintenance Manager, this is an opportunity for a motivated individual who is passionate about making a difference and delivering a great service in terms of maintenance but also great customer service.

This role is ideal for someone who has strong maintenance experience skills with great communication and time management who is able to work under their own initiative.

Job Overview:

As a Maintenance Assistant, you will play a vital role in ensuring the hotel operates smoothly by maintaining a safe, functional, and welcoming environment for guests and staff. You will assist with routine maintenance, repairs, and inspections across the hotel, responding promptly to any issues that arise. This role is perfect for a hands-on individual with practical skills and a proactive approach to problem-solving.

Experience & Qualifications

• Previous experience in a maintenance, handyman, or facilities role, preferably in hospitality or a similar environment.
• Basic knowledge of plumbing, electrical systems, carpentry, and painting.
• Strong problem-solving skills with a hands-on, proactive approach.
• Good communication and teamwork skills.
• Ability to work independently and manage multiple tasks effectively.
• Awareness of health and safety regulations.
• £70 BB per night for Friends and Family rate
• Celebration of milestone employment anniversaries
• 50% off Food & Beverage in our hotels
• Meals on duty provided
• Access to Hospitality Rewards
• Offerings from retail and dining discounts
• Employee Assistance Programme and same day on-line GP appointments