Housekeeping Assistant

Metropole Hotel; Llandrindod Wells; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff meals on duty

50% off Food & Beverage

Hospitality Rewards

Retail & dining discounts

Employee assistance programme

Same-day online GP appointments

Friends & Family rate

Job summary

Metropole Hotel in Llandrindod Wells is seeking a proactive Housekeeping Assistant to maintain spotless guest rooms and public areas. You will contribute to welcoming, comfortable spaces and support the housekeeping team to deliver a memorable guest experience.

Ideal candidates show excellent communication, attention to detail and a proactive approach. Training is available, with benefits including staff meals on duty, F&B discounts, and access to Hospitality Rewards.

Qualifications

• Excellent communication skills and professional manner.
• Excellent attention to detail.
• Self-motivated and proactive approach.

Responsibilities

• Clean and maintain guest rooms to high cleanliness standards.
• Keep public areas orderly and welcoming at all times.
• Work as part of the housekeeping team to ensure a memorable guest experience.
• Follow safety and hygiene procedures while performing duties.

Skills

Excellent communication

Attention to detail

Self-motivated

Proactive

Job description

Located in Llandrindod Wells within the beautiful Elan Valley.

The Role of Housekeeping Assistant

The Housekeeping Assistant will be responsible for being both pro-active and reactive in ensuring that all public areas and guest bedrooms are clean and welcoming at all times.

The Housekeeping Assistant will be responsible for maintaining cleanliness standards and ensuring guest bedrooms and public areas are cared for in line with process. The Housekeeping Assistant will be part of the team that provides a memorable experience for our guests with beautifully cleaned and welcoming bedrooms and guest areas whilst working safely at all times.

Fantastic organisation and adaptability with great time management are attributes required in the role. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make an impact on our guests.

The role of Housekeeping Assistant will report to the Housekeeping Manager and is ideal for someone who has strong demonstratable experience in housekeeping. However, we are happy to train and develop anyone who has the right attitude and wants to join our team!

Job Overview:

As a Housekeeping Assistant, you will play a vital role in ensuring that guest rooms and public areas are clean, comfortable, and welcoming. Your attention to detail and commitment to maintaining high cleanliness standards will enhance the overall guest experience. This role is perfect for individuals who take pride in their work and enjoy being part of a team in a fast-paced hospitality environment.

Experience & Qualifications

• Excellent communication skills and professional manner.
• Excellent attention to detail.
• Self-motivated and proactive approach.
• £70 BB per night for Friends and Family rate
• Celebration of milestone employment anniversaries
• 50% off Food & Beverage in our hotels
• Meals on duty provided
• Access to Hospitality Rewards
• Offerings from retail and dining discounts
• Employee Assistance Programme and same day on-line GP appointments