Maintenance Assistant

ZipRecruiter; Newcastle upon Tyne; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Hotel Maintenance Assistant to ensure their facilities are in top condition. This role is crucial for providing guests with a first-class experience, involving maintenance tasks, troubleshooting equipment, and ensuring a safe environment. The ideal candidate will possess strong communication skills, attention to detail, and a passion for guest satisfaction. Join a team that values inclusivity and personal growth, where your contributions will shape the future of hospitality.

Benefits

Industry-leading training and leadership development

Hotel discounts

Wagestream access

24/7 employee assistance programme

Staff meals on duty

Access to hotel gym and spa

Free staff parking

Qualifications

• Basic knowledge of maintenance and repair techniques for plumbing and electrical systems.
• Strong communication skills to interact effectively with guests and colleagues.

Responsibilities

• Ensure hotel facilities and equipment are well-maintained and in good working order.
• Respond to maintenance requests and perform routine maintenance tasks.

Skills

Plumbing

Electrical Maintenance

HVAC Systems

Customer Service

Time Management

Attention to Detail

Tools

Maintenance Management Software

Online Scheduling Tools

Job description

Job Description

Who are we?

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand. We are passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott, and more. From our diverse locations to our people-first approach to business, the Aimbridge experience is unique.

What is in it for you?

As part of the Aimbridge team, you will have access to industry-leading benefits, including:

• Industry-leading training and leadership development opportunities
• Hotel discounts across our portfolio, staff rates, and up to 50% discount on food & beverage and spa services
• Wagestream: stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Staff meals on duty
• Starting salary above minimum wage
• Access to hotel gym and spa facilities
• Mo Rewards
• Free staff parking

A day in the life of a Hotel Maintenance Assistant

You will be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. This role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and staff.

This role is vital in providing guests with a first-class, enjoyable, and comfortable stay.

What do we need from you?

• Basic knowledge of maintenance and repair techniques for plumbing, electrical, HVAC, and other hotel equipment
• Strong communication and customer service skills to interact effectively with guests and colleagues
• Attention to detail to identify potential maintenance issues early
• Good time management skills to prioritize hotel projects
• Basic technical skills with computer systems, maintenance management software, and online scheduling tools

Most importantly, you should be passionate about providing an exceptional guest experience and aligning with our brand standards.

At Aimbridge, we recognize that people are the heart of our business. We are committed to representing our global community and offering everyone A Place to Grow.

Join us today! We welcome you to our inclusive team shaping the future of hospitality.

What’s your passion? Whether it’s swimming, traveling, or reading, at Crowne Plaza, we’re interested in YOU. We employ people who bring care and passion to their jobs, just as they do their hobbies — putting our guests at the center of everything we do. We’re looking for more passionate, friendly, and professional team members like you.

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