Maintenance Assistant

The Mitre Hotel; Molesey; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days holiday + birthday off

Wagestream access to up to 40% of pay

Discounted rates across our hotels and

Team recognition programme

Referral bonus up to £300

Flexible scheduling

Job summary

The Mitre Hotel in Hampton Court is seeking a Maintenance Assistant to join our luxury team. You will support the Maintenance or Facilities Manager, respond to calls, and help keep bedrooms, kitchens, and public areas safe and well-maintained.

We offer a competitive salary or hourly rate, generous benefits, training, Wagestream access, 28 days holiday and development opportunities across our group.

Qualifications

• Experience in building maintenance or facilities management.
• Proactive approach to problem solving and repairs.
• Comfortable working in a hotel environment with guests present.

Responsibilities

• Support the Maintenance or Facilities Manager in completing tasks on schedule.
• Work independently or with a team of maintenance staff.
• Respond to emergency maintenance calls and coordinate with contractors.
• Be guest-focused and discreet while ensuring timely maintenance.
• Conduct routine tests on equipment and machinery to ensure safety.
• Assist with renovations and projects as needed.
• Ensure Hygiene, Health and Safety regulations are followed.

Skills

Maintenance tasks

Problem solving

Team collaboration

Guest-focused service

Discretion

Tools

Hand tools

Safety awareness

Job description

We are looking for a fabulous Maintenance Assistantto join our team at The Mitre, Hampton Court.

Our 40-bedroom hotel has been transformed into glamorous restaurants, cocktail bars, enchanting river terraces, an orangery, an all-day café, and even a quirky library for the most curious. Nestled on the banks of the Thames beside Hampton Court Palace, The Mitre offers riverside elegance just 40 minutes from Central London.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• 28 days’ holiday + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £300.
• Flexible scheduling without split shifts.
• Complimentary team meals on shift.
• Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 4.

You will:

• Support the Maintenance or Facilities Manager in ensuring all allocated tasks are completed on schedule and to the highest standard.
• Be comfortable working independently, but also within a wider team of Maintenance Assistants, Gardeners at any given time.
• Be agile in responding to emergency maintenance calls, this includes internal teams, and external or third party contractors.
• Be guest focused and approachable, whilst ensuring discretion and awareness of our guests' time and privacy during their stay with us.
• Regularly conduct troubleshooting to solve minor technical, internal or exterior issues (e.g, guest bedrooms, to the kitchen, to the bar).
• Remain calm under pressure, or when responding to urgent tasks, including power cuts or similar.
• Plan and oversee renovations and construction projects.
• Show initiative and problem-solving capabilities.
• Ensure all Company rules and regulations relating to Hygiene, Health and Safety are being followed.
• Regularly conduct tests on all equipment and machinery ensuring it is safe to use, and does not pose any dangers to individuals.

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if this inspires you and you would like to be a part of our team on this exciting new adventure, we would love to hear from you!

Compensation: Competitive salary