Maintenance Assistant

Zedwell; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Daily food allowance

Company pension scheme

Employee assistance programme

Discounted stays at partner properties

Refer-a-friend scheme

20 days holiday

Further learning and career growth

Job summary

Zedwell is seeking a reliable Maintenance Assistant to join our team, supporting the upkeep of our hotels and commercial properties. You will help with faults and repairs and respond to maintenance requests to keep guest areas safe and comfortable.

You’ll work independently and with colleagues, carry out basic plumbing and electrical tasks, assist with safety checks, and help maintain HVAC systems. A City & Guilds Level 2 or similar is desirable, but not essential.

Qualifications

• Hotel/commercial maintenance experience is advantageous.
• Able to work independently and as part of a team.
• Good communication skills.
• Basic knowledge of Health & Safety in the workplace.
• Practical problem-solving skills.
• Trade qualification (City & Guilds Level 2 or similar) is desirable but not essential.

Responsibilities

• Maintain day-to-day upkeep of hotels and properties, assisting with faults and repairs.
• Assist with basic plumbing tasks such as unblocking toilets/drains and replacing taps.
• Carry out minor electrical work, including lamps, fittings, sockets and switches.

Skills

Teamwork

Communication

Problem solving

Health & Safety basics

Education

City & Guilds Level 2 or similar

Job description

We are looking for a reliable and hardworking Maintenance Assistant to join our team, supporting the upkeep of our hotels and commercial properties. The role is key to ensuring a safe and comfortable environment for our guests and staff. Flexibility is required, including occasional weekends and out-of-hours emergency call-outs.

Main Responsibilities

• Support the day-to-day maintenance of hotels and commercial properties, assisting with faults and repairs.

• Help with basic plumbing tasks such as unblocking toilets/drains and repairing or replacing taps.

• Carry out minor electrical jobs, including replacing lamps, fittings, sockets, and switches.

• Assist with routine Health & Safety checks such as fire alarm testing, water temperature monitoring, and showerhead descaling.

• Help maintain HVAC systems, including cleaning and replacing filters.

• Ensure all areas are maintained to a high standard.

• Respond promptly to maintenance requests raised by guests or team members, following reporting procedures.

Person Specification

• Previous experience in a hotel or commercial maintenance role is an advantage.

• Able to work both independently and as part of a team.

• Good communication skills.

• Basic knowledge of Health & Safety in the workplace.

• Practical problem-solving skills.

• A trade qualification (City & Guilds Level 2 or similar) is desirable but not essential.

What We Offer

• Daily food allowance (non-contractual) for days worked.

• Company pension scheme.

• Employee assistance programme and counselling sessions (including close family members).

• Discounted stays at partner properties.

• Refer-a-friend scheme.

• 20 days paid holiday plus bank holidays.

• Further learning, training, and career growth opportunities.