Maintenance Assistant

Hallmark Care Homes; Cardiff; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension

Life assurance

Healthcare (optional)

Hallmark Rewards

Job summary

Hallmark Luxury Care Homes is seeking a Maintenance Assistant/Handyman at our Ty Enfys, Cardiff site. The role is 37.5 hours per week, Monday to Friday 8:30–4:00 with shared on-call, and pays around £13.59 per hour.

You’ll maintain the home and grounds, carry out day-to-day repairs, and support regulatory compliance to ensure a safe, comfortable environment for residents. The successful candidate will have facilities or compliance experience, strong practical maintenance skills, and an

Qualifications

• Facilities or Compliance background in public or sensitive environments preferred.
• Hands-on maintenance tasks experience (basic repairs, safety tests).
• Ability to coordinate external contractors and ensure quality standards.
• Knowledge of monitoring water systems and room temperatures in care settings.

Responsibilities

• Address minor repairs and routine maintenance to keep the home safe and welcoming.
• Conduct regular tests on home systems to meet regulatory requirements.
• Assist the gardener in maintaining grounds and gardens throughout the seasons.

Skills

Facilities/Compliance

Hands-on maintenance

Contractor management

Environmental safety

Empathy & adaptability

Problem-solving

Job description

Be Part of Our Caring Community: Join Us as a Maintenance Assistant at Hallmark Luxury Care Homes!

Position: Maintenance Assistant/Handyman

Location: Ty Enfys, Cardiff

Type: 37.5 hours per week Mon-Fri 8.30-4pm with shared on-call

Salary: £13.59phph

At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.

As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.

The Role

Are you ready to be a vital part of ensuring our residents live in a safe and comfortable environment? As a Maintenance Assistant at Hallmark Luxury Care Homes, you'll play a crucial role in maintaining our home and grounds to the highest standards. Reporting to the Maintenance Operative, you'll work collaboratively to address minor repairs, conduct tests, and ensure regulatory compliance.

What We're Looking For

We're seeking individuals who bring both property maintenance experience and a passion for gardening to our team. Your patience, care, and reliability are valued traits that contribute to the positive atmosphere within our home. With enthusiasm and a can-do attitude, you'll tackle various tasks with dedication, contributing to the overall appearance and functionality of our care home.

About The Role

This is a dual-focused position that combines hands-on maintenance with compliance oversight. You’ll be responsible for keeping the home in excellent condition, carrying out day-to-day repairs, and ensuring all safety and regulatory standards are met.

If you have experience in facilities or compliance and enjoy practical work - whether it’s fixing a socket, coordinating contractors, or preparing for audits - this role offers the chance to make a real impact in a care setting.

Key Responsibilities

• Ensure all minor repairs and audit requirements are promptly addressed to maintain a safe and welcoming environment for residents, team members, and visitors.
• Conduct regular tests on various systems within the home to uphold regulatory and statutory requirements.
• Assist the gardener in maintaining the grounds and gardens, ensuring they remain vibrant and well-tended throughout the seasons.

Skills & Experience

We’re looking for someone with a strong mix of practical ability and compliance awareness:

• Facilities or Compliance Background: Experience in public or sensitive environments such as GP surgeries, hospitals, or dental practices.
• Hands-On Technical Skills: Comfortable with basic maintenance tasks - e.g. isolating water to change a tap or switching off power to replace a socket.
• Building Awareness: Able to assess the condition of a building and develop practical strategies for upkeep and safety.
• Contractor Management: Skilled in coordinating external contractors and ensuring quality standards.
• Environmental Safety: Knowledge of monitoring water systems and room temperatures in a commercial or care setting.
• Empathy & Adaptability: Able to work respectfully around vulnerable individuals, with sensitivity to the care environment.
• Problem-Solving & Ownership: Proactive, independent, and confident in managing your own workload and responsibilities.

Why Join Us

This role offers the opportunity to shape how maintenance is delivered in a care home, balancing practical work with meaningful responsibility. If you’re looking for a role where you can take pride in your work, contribute to a safe and supportive environment, and grow your skills in both compliance and maintenance, we’d love to hear from you.

Reap the Rewards

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Embrace our rewards and discount scheme - Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.

At Hallmark Luxury Care Homes, we value diversity, teamwork, and dedication to excellence. If you're ready to contribute your skills and passion to create exceptional environments where everyone can thrive, Together, let's make a positive difference in the lives of our residents every day!

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignnment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you'd like to request in making your application, please contact the recruitment team on 01277 655655 or send an email to [e-mail]