Mail and Reprographics Supervisor

SCC; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in IT seeks a Mail and Reprographics Supervisor in London. This full-time position involves managing the print and mail room operations, ensuring efficient service delivery, and supporting the client management process. Ideal candidates will have prior experience in a print and mail environment and strong customer-facing skills.

Benefits

Hybrid working

Career development opportunities

Large company benefits

Qualifications

• Experience in a print and mail environment is preferred.
• Ability to manage multiple projects in a fast-paced setting.
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint, and Adobe Acrobat.

Responsibilities

• Coordinate Mail and Reprographics department operations.
• Oversee daily operation of print and mail room.
• Assist with month-end billing and provide reports to management.

Skills

Customer-facing experience

Print and Mail knowledge

Ability to work under pressure

Microsoft Office proficiency

Tools

Fiery Command Workstation

Guillotines

Franking machinery

Wire binding machinery

Job description

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Mail and Reprographics Supervisor, London

Client: SCC

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: e90308d85cf0

Job Views: 9

Posted: 20.06.2025

Expiry Date: 04.08.2025

Job Description:

Contract Type: Permanent, full time

Salary Package: £, to £,, Bonus, large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year

Hours: Monday to Friday, typical hours are am till or am till , however, flexibility is required

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and lifelong learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The ideal candidate will be self-motivated with a track record of working within a print and mail environment. Experience in a fast-paced & dynamic environment with a can-do attitude managing multiple projects is preferred.

This is an excellent opportunity to grow and develop your career with SCC's support!

Key responsibilities:

• Act as coordinator for the Mail and Reprographics department
• Oversee daily operation of print and mail room
• Assist with month-end billing
• Provide periodic reports in the form of MI to higher management
• Cover account manager role during absence
• Process client packages via onsite track and trace service
• Book couriers as required and maintain records of transactions
• Frank outbound mail for Royal Mail delivery
• Complete print and bind requests in a timely fashion according to SLA
• Maintain a clean and tidy work area
• Process security access passes for office staff
• Manage fleet of printers and liaise with suppliers and engineers
• Manage stationery stocks on the office floor
• Log Health and Safety hazards on site to facilities management
• Process and distribute inbound mail to its appropriate destination

Skills and experience:

• Background in customer-facing roles
• Experience working in Print and Mail
• Good working knowledge of Fiery Command Workstation, guillotines, franking, and wire binding machinery
• Ability to work with bulk print, courier, and mail requests
• Ability to work under pressure and meet tight deadlines
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint, and Adobe Acrobat