Machine Control Solutions Engineer – UK Travel & Training

GAP Group Limited; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

GAP Group Limited is seeking a Technical Support Engineer to deliver expert on-site and remote support for our Machine Control products and engineering software across the UK. You will participate in installations, calibrations, training, and customer demonstrations while building strong customer relationships.

This hands-on role requires problem-solving, field travel across the UK, and collaboration with internal teams to ensure customers get maximum value from our technology.

Qualifications

• Experience with Machine Control equipment and related software.
• Knowledge of digital modelling, earthworks or road construction.
• Strong problem-solving abilities and diagnosis skills with technical issues.
• Excellent communication and customer service skills; ability to manage multiple priorities.

Responsibilities

• Provide on-site and remote expert technical support to customers.
• Install, commission, calibrate, and maintain Machine Control equipment and software.
• Deliver product demonstrations and technical training to customers and internal teams.
• Assist customers with data transfer workflows and Machine Control applications for earthworks and construction projects.
• Collaborate with Depot Managers and Sales Team to resolve issues and support customer service excellence.

Skills

Machine Control

Digital Modelling

Earthworks & Road Construction

Troubleshooting & Problem-solving

Customer Communication

Tools

Machine Control Software

Job description

GAP Group Limited is seeking a Technical Support Engineer to deliver expert on-site and remote support for our Machine Control products and engineering software across the UK. You will participate in installations, calibrations, training, and customer demonstrations while building strong customer relationships.

This hands-on role requires problem-solving, field travel across the UK, and collaboration with internal teams to ensure customers get maximum value from our technology.