Mac & Endpoint Engineer – AI-Driven Workplace

PA Media

Leeds

On-site

GBP 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

25 days holiday

Wellbeing Day

Pension

Health plan

Learning opportunities

Modern Leeds workplace

Job summary

PA Media in Leeds is seeking a Desktop and Endpoint Engineer (Mac and Microsoft 365) to optimise device management and user support. You’ll combine hands-on troubleshooting with automation and lifecycle management, with a focus on strengthening the Mac service.

You’ll work across macOS, Windows and mobile devices, implementing zero-touch deployment, Intune and Apple Business Manager, and helping colleagues adopt AI tools safely while keeping systems secure and reliable.

Qualifications

Experience supporting macOS in a business environment.
Experience managing endpoints through Microsoft Intune or a similar platform.
Knowledge of Apple Business Manager and automated device enrolment.
Experience supporting Microsoft 365, identity, access, authentication and device compliance.
Experience troubleshooting Windows, iOS and Android devices.

Responsibilities

Resolve issues across macOS, Windows, mobile devices, Microsoft 365 and workplace technology, keeping colleagues informed throughout.
Manage the Mac lifecycle through Apple Business Manager and Microsoft Intune, from enrolment and configuration to updates and retirement.
Improve device setup and support through zero-touch deployment, scripting and automation.
Spot practical opportunities to use AI and automation to make work easier for colleagues.
Contribute to projects that improve collaboration, security and the experience of working across The PA.