MAC Boots Belfast Counter Manager

The Estée Lauder Companies Inc.; Belfast City District; On-site; GBP 22,000 - 30,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an inspirational Assistant Counter Manager to support the Store Manager in leading, coaching and developing our team of Sales Associates to achieve sales, service and operational targets.

Candidates should have proven supervisory and retail operations experience, with the ability to deliver authentic customer service. This role requires flexibility to work retail hours, including days, nights and weekends, in a fast-paced prestige beauty environment.

Qualifications

• Retail experience in cosmetics preferred.
• Proven ability to coach and mentor staff to meet targets.
• Experience with inventory management and cash reconciliation.
• Able to work retail hours including nights, weekends, and events.
• Familiarity with POS software and MS Office.

Responsibilities

• Support Store Manager to lead, coach and develop Sales Associates.
• Help achieve sales, customer service and operational targets.
• Assist with inventory management and cash reconciliation.

Skills

Retail coaching

Customer service

Supervisory experience

Retail operations

Flexible hours

POS software

Microsoft Office

Tools

POS software

Microsoft Office

Job description

Description We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Description We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
• Previous experience with retail point⁃of⁃sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview