Clinique Boots Brighton Assistant Counter Manager Full Time 37.5 hours

The Estée Lauder Companies; Brighton; On-site; GBP 28,000 - 34,000; Full time

Job summary

The Estée Lauder Companies is seeking an inspirational Assistant Counter Manager to support the Store Manager in leading, coaching and developing our team of Sales Associates to achieve sales, customer service and operational targets in a fast-paced prestige beauty environment.

You will drive performance through mentoring, training and recognition, ensure inventory control and cash reconciliation, and collaborate with store leadership on events and retail hours.

Qualifications

• Proven retail experience preferably within cosmetics.
• Inspiring, authentic and personalized customer service.
• Experience supervising and mentoring to achieve targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including nights, weekends and events in a fast-paced environment.
• Experience with retail POS software.
• Proficient in Microsoft Office.

Responsibilities

• Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
• Support Store Manager to drive store performance and ensure excellent customer experiences.
• Collaborate with leadership on training, scheduling and store initiatives.
• Oversee inventory control, cash handling and point-of-sale operations.

Skills

Supervisory experience

Retail customer service

Coaching/mentoring

Inventory management

Cash reconciliation

Retail hours flexibility

Tools

Retail POS software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
• Previous experience with retail point⁃of⁃sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview