M365 & Intune Administrator (1 Day WFH)

Arbuthnot Latham; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Discretionary Bonus

Cycle to Work Scheme

Gym Scheme

Health Assessment

Season Ticket / Travel loans

Job summary

Arbuthnot Latham is seeking an M365 Analyst to administer and improve Microsoft 365 services across the organisation. You will provide hands-on support for Entra ID administration, Intune device management, and Teams device onboarding, under senior guidance.

The role focuses on security, governance and documentation, with one day per week WFH and ongoing opportunities to develop expertise in identity management and endpoint management.

Qualifications

• Some experience or strong working knowledge of Microsoft 365 administration.
• Understanding of core Microsoft 365 services, including Teams, SharePoint Online, OneDrive, Exchange Online and the Microsoft 365 admin centres.
• Working knowledge of Entra ID concepts, including users, groups, authentication methods, role assignments and access management processes.
• Awareness of Conditional Access, Privileged Identity Management and identity governance principles, with willingness to develop deeper capability in these areas.
• Practical knowledge of Microsoft Intune or endpoint management concepts, including device enrolment, compliance policies, configuration profiles and application deployment.
• Awareness of Windows device management, Autopilot, mobile device management and device compliance reporting.
• Understanding of Microsoft Teams device management, including the onboarding and ongoing administration of Teams Rooms, desk phones, panels and meeting room devices.
• Ability to follow documented processes, raise risks or issues promptly, and elevate complex technical problems to senior engineers or platform owners.
• Experience of producing clear documentation, support notes, user guidance or knowledge articles for technical and non-technical audiences.
• Good customer service skills with the ability to work collaboratively with Service Desk, Infrastructure, Security, suppliers and business users.
• Interest in developing Microsoft 365, Intune, endpoint management and identity administration skills through hands‑on experience, training and certification.

Responsibilities

• Provide professional and proactive administration support for Microsoft 365 applications and services.
• Support the day‑to‑day administration of Entra ID, user accounts, groups, roles and access requests, following agreed processes and approval controls.
• Assist with Role Based Access Control, Conditional Access and Privileged Identity Management activities under the direction of senior administrators.
• Support Intune administration, including device enrolment, compliance policies, configuration profiles and application deployment.
• Assist with device management activities across Windows, mobile and shared workplace devices, ensuring devices are correctly registered, compliant and maintained.
• Support the onboarding of Microsoft Teams devices into Intune management, including Teams Rooms, desk phones, panels and related meeting room devices.
• Help monitor device health, compliance status and configuration drift, escalating risks or recurring issues where appropriate.
• Support Microsoft Teams, SharePoint, OneDrive and Exchange Online administration tasks as part of the wider Microsoft 365 platform.
• Liaise with internal customers, Service Desk and Infrastructure teams to resolve Microsoft 365 and endpoint-related incidents and requests.
• Contribute to documentation, support guides, operational runbooks and knowledge articles for Microsoft 365, Intune and device management processes.
• Support controlled change activity within the Microsoft 365 and Intune platforms, ensuring work is tested, documented and implemented in line with agreed processes.
• Maintain awareness of new Microsoft 365 and Intune capabilities, contributing ideas to improve user experience, security and operational efficiency.

Skills

Microsoft 365 administration

Identity & access management

Intune device management

Endpoint compliance

Teams device onboarding

Education

Microsoft 365 Fundamentals or Administrator certification

Microsoft Certified: Endpoint Administrator Associate

Tools

Entra ID admin

Intune management

Microsoft 365 admin centers

Azure AD & Conditional Access

Job description

Arbuthnot Latham is seeking an M365 Analyst to administer and improve Microsoft 365 services across the organisation. You will provide hands-on support for Entra ID administration, Intune device management, and Teams device onboarding, under senior guidance.

The role focuses on security, governance and documentation, with one day per week WFH and ongoing opportunities to develop expertise in identity management and endpoint management.