Digital Workplace Engineer — M365 & Intune Specialist

Paragon Banking Group PLC; Metropolitan Borough of Solihull; Hybrid; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Generous holiday allowance

Share Save scheme

Profit related pay

Pension plan

Family friendly policies

Employee discounts

Volunteering day

Life assurance and personal accident

Job summary

Paragon Banking Group PLC is seeking a Digital Workplace Engineer to manage device enrollment, configuration, authentication and performance issues while supporting Microsoft 365 services. You will contribute to employee experience projects in a friendly, inclusive environment with hybrid working options.

The role is based on-site at Homer Road, Solihull, with potential for one remote day per week as you settle in, and occasional travel to the London Fenchurch office.

Qualifications

• Hands-on experience administering Microsoft Intune, including device configuration, compliance, application deployment and diagnostics
• Good knowledge of Microsoft 365 applications and services
• Experience supporting Windows devices and modern endpoint management
• The ability to interpret technical logs, identify root causes and recommend appropriate solutions
• Strong communication skills, with the ability to explain technical issues clearly to both technical and non-technical colleagues

Responsibilities

• Take ownership of technical issues from initial investigation through to resolution, keeping users and stakeholders informed
• Troubleshoot device enrollment, configuration, authentication, application, connectivity and performance issues
• Support Microsoft 365 services, including Outlook, Teams, OneDrive, SharePoint and associated workplace technologies
• Contribute to employee experience projects, pilots and technology improvements
• Review endpoint vulnerabilities and coordinate remediation through patching, configuration changes, software updates or risk escalation

Skills

Intune administration

Microsoft 365

Windows devices

logs interpretation

Clear communication

Job description

Paragon Banking Group PLC is seeking a Digital Workplace Engineer to manage device enrollment, configuration, authentication and performance issues while supporting Microsoft 365 services. You will contribute to employee experience projects in a friendly, inclusive environment with hybrid working options.

The role is based on-site at Homer Road, Solihull, with potential for one remote day per week as you settle in, and occasional travel to the London Fenchurch office.