M365 & Exchange Specialist – IT Service & Change

Computacenter AG & Co. oHG; Nottingham; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Computacenter AG & Co. oHG is seeking a Third Line Analyst in Nottingham to plan and deliver new features for the Messaging and Collaboration service.

You will assist in project engagements and manage change controls for Microsoft 365 environments, including Exchange Online, Teams, and SharePoint Online, ensuring issues are resolved efficiently. The role requires hands-on expertise in M365/Exchange/Teams, a pragmatic, proactive approach, and strong time management to coordinate work weeks and

Qualifications

• Proven experience in Microsoft M365/Exchange and MS Teams infrastructure.
• Flexible and proactive team member with a pragmatic approach to challenges and workload.
• Strong time management and workload planning skills.

Responsibilities

• Assist the customer with planning and delivering new features through project engagements.
• Raise change control in ITSM/Service Now.
• Configuration and support of Microsoft 365 services (Exchange Online, Teams, SharePoint Online).
• Fault finding and remediation of issues both critical and minor.
• Facilitate meetings with the customer to troubleshoot issues or plan and discuss upcoming design/configuration changes.
• Support and be part of the ongoing Messaging and Collaboration service evolution.

Skills

Microsoft 365

Exchange

MS Teams

ITSM processes

Job description

Computacenter AG & Co. oHG is seeking a Third Line Analyst in Nottingham to plan and deliver new features for the Messaging and Collaboration service.

You will assist in project engagements and manage change controls for Microsoft 365 environments, including Exchange Online, Teams, and SharePoint Online, ensuring issues are resolved efficiently. The role requires hands-on expertise in M365/Exchange/Teams, a pragmatic, proactive approach, and strong time management to coordinate work weeks and