M365 Engineer

Howdens Joinery; Northampton; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Staff Discount

Excellent pension scheme

25 days holiday + bank holidays

Employee Assistance Programme

Bonus potential

Job summary

Howdens Joinery is seeking a seasoned M365 Engineer to shape and evolve our digital workplace. You will design, implement and support modern workplace tech centered on Microsoft 365, Teams, SharePoint Online and Power platform.

You’ll partner with architects and infrastructure teams to deliver projects, drive automation, and improve operational efficiency while ensuring security and governance across the landscape.

Qualifications

• Strong experience administering and supporting Microsoft 365 technologies.
• Proven ability to deliver infrastructure or workplace technology projects.
• Experience with ITIL processes and incident management.
• Ability to design and implement automation for productivity tools.
• Experience working with Teams, SharePoint Online, OneDrive and Exchange Online.

Responsibilities

• Designing, building and maintaining Microsoft 365 solutions including Teams, SharePoint Online, Exchange Online, OneDrive, Viva Copilot and Power.
• Leading technical improvements that enhance collaboration, productivity and user experience.
• Developing automation solutions using PowerAutomate, PowerShell, Graph API and related technologies
• Supporting Microsoft 365 migrations, deployments and integrations
• Monitoring service performance and proactively identifying opportunities for optimisation
• Working with security teams to maintain compliance, governance and information protection standards
• Managing incidents, service requests and changes in line with ITIL best practice
• Producing technical documentation, knowledge articles and support materials
• Keeping ahead of Microsoft's roadmap and evaluating emerging technologies, including Copilot and AI-powered workplace solutions
• Supporting and mentoring colleagues within the wider team

Skills

Microsoft 365 administration

Teams, SharePoint Online, OneDrive

Automation scripting

ITIL service management

Stakeholder engagement

Continuous improvement

Organisational skills

Education

Microsoft certifications MS-700/MS-102

Tools

PowerAutomate

Graph API

PowerShell

Copilot

Job description

As a M365 Engineer at Howdens, you'll play a key role in shaping and evolving the digital workplace experience for thousands of users. Working within our Modern Workplace team, you'll be responsible for designing, implementing and supporting modern workplace technologies, with a strong focus on the Microsoft 365 ecosystem and telephony. From enabling collaboration and productivity through Teams, SharePoint Online and OneDrive, to PowerApps, Power automate, Copilot and Copilot Agents you'll help ensure our technology landscape remains modern, secure and user-focused. This is a full time, permanent opportunity offering the flexibility to work onsite at least 2 days per week at our Brackmills office in Northampton.

You will work closely with architects, analysts and infrastructure teams to deliver technical projects, drive automation initiatives, improve operational efficiency and support business-critical services.

Key responsibilities

• Designing, building and maintaining Microsoft 365 solutions including Teams, SharePoint Online, Exchange Online, OneDrive, Viva Copilot and Power
• Leading technical improvements that enhance collaboration, productivity and user experience
• Developing automation solutions using PowerAutomate, PowerShell, Graph API and related technologies
• Supporting Microsoft 365 migrations, deployments and integrations
• Monitoring service performance and proactively identifying opportunities for optimisation
• Working with security teams to maintain compliance, governance and information protection standards
• Managing incidents, service requests and changes in line with ITIL best practice
• Producing technical documentation, knowledge articles and support materials
• Keeping ahead of Microsoft's roadmap and evaluating emerging technologies, including Copilot and AI-powered workplace solutions
• Supporting and mentoring colleagues within the wider team

What we need from you

We're looking for a technically capable and proactive engineer who enjoys solving complex challenges and delivering innovative workplace solutions.

You'll have

• Strong experience administering and supporting Microsoft 365 technologies
• Excellent knowledge of Teams, SharePoint Online, OneDrive and Exchange Online, telephony
• Experience developing automation scripts using PowerShell
• A track record of successfully delivering infrastructure or workplace technology projects
• Strong troubleshooting and problem-solving skills across modern workplace platforms
• Experience working within service management frameworks such as ITIL
• The ability to engage confidently with both technical and non-technical stakeholders
• A passion for continuous improvement and service optimisation
• Strong organisational skills with the ability to manage multiple priorities simultaneously

It would be advantageous if you also have

• Microsoft certifications such as MS-700 or MS-102
• Experience with Microsoft Graph API
• Experience implementing automation and process improvements at scale
• Knowledge of Microsoft security, compliance and governance tooling
• Exposure to Copilot, Viva Suite or other modern workplace technologies

What we can offer you

• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

About Howdens

Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast-paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.

Eligibility

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time.