Luxury Worldwide Travel Specialist

Travel Trade Recruitment; Wilmslow; On-site; GBP 26,000 - 38,000; Full time

Job summary

Travel Trade Recruitment is seeking an experienced Reservations Advisor to join a Cheshire-based luxury tour operator. The role focuses on selling worldwide, high-end itineraries to discerning clients via telephone, including multi-centre luxury bookings.

You will leverage luxury product knowledge and a proactive sales approach, delivering exceptional service while building strong agent and supplier relationships.

Qualifications

• Experience in selling luxury travel or high-end itineraries.
• Strong sales focus with a positive outlook and customer-centric approach.
• Excellent telephone manner and attention to detail, able to perform under pressure.

Responsibilities

• Book flights, accommodation and tailor-made itineraries for worldwide destinations.
• Advise clients using destination and product knowledge to present options.
• Deliver exceptional customer service and maintain the company’s luxury reputation.
• Use GDS to process bookings and manage enquiries daily.
• Handle after-sales administration and paperwork.
• Build and maintain relationships with travel agents and suppliers.
• Develop up-to-date knowledge of the product range to assist clients.

Skills

Sales experience

Telephone manner

Teamwork

Attention to detail

Working under pressure

Tools

GDS

Job description

Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations.

JOB DESCRIPTION

A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role.

Responsibilities include:

• Booking flights, accommodation and tailor-made itineraries, to worldwide destinations
• Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options
• Delivering excellent levels of customer service, maintaining the strong reputation of this travel company.
• Using GDS, daily
• Administrative duties relating to after sales
• Developing effective relationships with Agents and Suppliers
• Gaining and maintaining first-hand knowledge of the product range

EXPERIENCE REQUIRED:

This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure.

THE PACKAGE:

In return an extremely competitive salary plus bonus. This is an exciting opportunity to work for this luxury company which offers a promise for progression.