Luxury Watch Technician & Service Specialist

British Horological Institute Limited.; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible benefits platform

Job summary

A luxury watch retailer in Glasgow is seeking a Quick Service Watchmaker to enhance customer experience and restore luxury timepieces. Responsibilities include diagnosing watches, managing service orders, and collaborating with colleagues. Candidates should possess luxury service experience, passion for horology, and excellent communication skills. The role offers competitive salary, training opportunities, and a commitment to diversity and inclusion.

Qualifications

• Proven experience in luxury customer service.
• Technically minded with meticulous working methods.
• Passion for horology, with good wristwatch understanding.

Responsibilities

• Collaborate to enhance client experience during service.
• Initiate Service Orders with clients instore.
• Undertake quick service interventions for local clients.
• Maintain workshop environment safely and efficiently.

Skills

Luxury customer service

Attention to detail

Technical knowledge of wristwatches

Communication skills

Time management

Organizational skills

Job description

A luxury watch retailer in Glasgow is seeking a Quick Service Watchmaker to enhance customer experience and restore luxury timepieces. Responsibilities include diagnosing watches, managing service orders, and collaborating with colleagues. Candidates should possess luxury service experience, passion for horology, and excellent communication skills. The role offers competitive salary, training opportunities, and a commitment to diversity and inclusion.