Luxury Travel Client Services Executive

Flexjet; Rushmoor; On-site; GBP 35,000 - 48,000; Full time

Job summary

Flexjet in the United Kingdom seeks a Client Services Executive to be the frontline for our affluent clientele, guiding travel planning and ensuring flawless experiences. You will coordinate with Operations and external partners to secure permits, slots, and airport handling while maintaining long-term client relationships.

In this high-touch role you will manage high-volume inquiries, handle bookings and paperwork, and advocate for the client across internal teams, delivering world-class

Qualifications

• Associates degree or equivalent from two-year college or technical school in service/hospitality preferred.
• Extensive customer service experience in a high-end service industry.
• Proficiency with Microsoft Office Suite (Word, Excel & Outlook).

Responsibilities

• Provide world-class service during every interaction with affluent clients.
• Handle a high volume of calls and emails; manage trip bookings and passenger paperwork.
• Coordinate with Operations and external suppliers to secure permits, slots, and airport handling.
• Update clients on flight status, catering, CTOTs and other details as required.
• Advocate for the client and resolve conflicts with internal teams; multi-task with proactivity.

Skills

World-class service

Attention to detail

Team player

Flexible schedule

Interpersonal skills

Presentation skills

Education

Associates degree or equivalent (service/hospitality)

Job description

Flexjet in the United Kingdom seeks a Client Services Executive to be the frontline for our affluent clientele, guiding travel planning and ensuring flawless experiences. You will coordinate with Operations and external partners to secure permits, slots, and airport handling while maintaining long-term client relationships.

In this high-touch role you will manage high-volume inquiries, handle bookings and paperwork, and advocate for the client across internal teams, delivering world-class