Luxury Spa Therapist & Guest Host

The Newt in Somerset; Castle Cary; On-site; GBP 19,000 - 24,000; Part time

Benefits offered by this job

Employee Life Cover (2x salary)

24/7 remote GP for you and family

Complimentary Spa & pools access

50% off Spa Treatments

Gym access and wellbeing classes

Cycle to Work scheme

Staff meals onsite

30% staff discount (online & estate)

Garden membership (The Newt & partner)

Job summary

The Newt in Somerset is seeking a Spa Therapist & Host to welcome guests, deliver spa treatments to a five-star standard, and coordinate appointments. The role requires NVQ Level 2/3 Spa Therapy or equivalent, hospitality experience, and a driving licence is recommended due to estate location.

Salary is £21,500 per annum plus troncs and fantastic benefits. 32 hours per week across weekdays and weekends with early and late shifts; driving may be needed for estate access.

Qualifications

• NVQ Level 2 and 3 Spa Therapy qualifications, or equivalent, with strong experience delivering spa treatments.
• Relevant massage or holistic therapy certifications (e.g., Swedish, deep tissue, aromatherapy).
• Attentive guest care with high standards in service.
• Clear written and verbal English communication; basic computer skills.
• Good organisation and time management to complete treatments within appointment times.
• Collaborative approach with positive feedback response.
• Experience in hosting, reception or customer service in spa/hospitality is advantageous.
• International spa experience and additional holistic therapies welcome.

Responsibilities

• Welcome guests with warm, professional care and anticipate their needs.
• Deliver spa treatments to a five-star standard following training protocols.
• Coordinate appointments and respond to booking requests and changes.
• Support reception tasks including payments, calls and guest inquiries.
• Maintain a calm, welcoming spa environment and consistent standards.
• Work with spa and hotel teams to support daily operations.
• Participate in workshops and guest-facing delivery as required.
• Follow health and safety training and business requirements.

Skills

Spa therapy

Guest care

Reception experience

Education

NVQ Level 2/3 Spa Therapy

Job description

The Newt in Somerset is seeking a Spa Therapist & Host to welcome guests, deliver spa treatments to a five-star standard, and coordinate appointments. The role requires NVQ Level 2/3 Spa Therapy or equivalent, hospitality experience, and a driving licence is recommended due to estate location.

Salary is £21,500 per annum plus troncs and fantastic benefits. 32 hours per week across weekdays and weekends with early and late shifts; driving may be needed for estate access.