Luxury Skincare Retail Therapist

Elemis Ltd; Grays; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Product discounts

27 days annual leave

Birthday off

Pension

Job summary

Elemis is seeking a Retail Therapist for H Beauty at Lakeside. You will deliver luxurious treatments, provide expert consultations and personalised skincare recommendations to build lasting client relationships while driving sales and achieving commercial targets.

With Level 3 Beauty Therapy training and a focus on premium skincare, you will analyse client needs, tailor treatment plans, and promote product recommendations to support clients' skincare goals and repeat visits.

Qualifications

• Level 3 Beauty Therapy qualification required.
• Experience in luxury retail, spa, beauty or treatment-led environments.
• Confident delivering treatments, consultations and skincare recommendations.
• Strong sales mindset with KPI/targets experience.

Responsibilities

• Deliver luxurious, results-driven treatments and personalised consultations.
• Use HD skin scans and skincare expertise to tailor treatment plans and routines.
• Recommend relevant treatments, products, and aftercare to achieve client goals.
• Maintain exceptional treatment hygiene and presentation standards.

Skills

Skincare consultations

Product recommendations

Sales KPI achievement

Customer relationships

Communication skills

HD skin scans

Education

Level 3 Beauty Therapy qualification

Tools

HD skin scans

Job description

Elemis is seeking a Retail Therapist for H Beauty at Lakeside. You will deliver luxurious treatments, provide expert consultations and personalised skincare recommendations to build lasting client relationships while driving sales and achieving commercial targets.

With Level 3 Beauty Therapy training and a focus on premium skincare, you will analyse client needs, tailor treatment plans, and promote product recommendations to support clients' skincare goals and repeat visits.