Luxury Skincare Account Manager — Drive Sales & Service

Elemis; England; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount on Elemis products and(

Enhanced parental leave

Income protection and life assurance

27 days holiday plus birthday off

Company pension scheme

Employee assistance programme

Cycle to Work Scheme

Season Ticket Loan

Service awards

Structured training and development

Career progression opportunities

Inclusive environment

Job summary

Elemis, a global British luxury skincare brand, is seeking an Account Manager to drive exceptional client experiences on counter and to collaborate with retail partners. You will combine product knowledge with proactive selling to meet sales targets and promote brand standards.

The role emphasizes coaching teammates, delivering treatment and retail excellence, and building lasting relationships with clients. A passion for skincare, strong communication, and a customer-first mindset are essential.

Qualifications

• Experience in luxury retail or client-facing sales environments.
• Strong communication and interpersonal skills.
• KPI and performance driven with a customer-first approach.

Responsibilities

• Drive sales performance by meeting targets and maximizing client interactions.
• Support and develop the team with coaching and feedback.
• Deliver high-quality client experiences and maintain brand standards.
• Build relationships with clients and retail partners to drive repeat business and brand advocacy.

Skills

Luxury retail

Client relationships

Sales targets

Team coaching

Job description

Elemis, a global British luxury skincare brand, is seeking an Account Manager to drive exceptional client experiences on counter and to collaborate with retail partners. You will combine product knowledge with proactive selling to meet sales targets and promote brand standards.

The role emphasizes coaching teammates, delivering treatment and retail excellence, and building lasting relationships with clients. A passion for skincare, strong communication, and a customer-first mindset are essential.