Luxury Sales Executive - High Jewelry & VIP Clienteling

Fabergé Group; Greater London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Fabergé is seeking a full-time Sales Executive in the London area to deliver an exceptional luxury client experience both in-store and remotely. You will engage high-net-worth and aspirational clients with expert product knowledge of fine and high jewellery.

You will drive sales, manage client follow-up in CRM, support events and trunk shows, and collaborate with marketing and merchandising to enhance client outreach while upholding Fabergé’s presentation standards.

Qualifications

• Experience in luxury or premium retail sales and clienteling.
• Strong product and brand knowledge of fine jewellery and high jewellery.
• Excellent written and spoken communication; storytelling skills.
• Understanding of sales targets and CRM reporting.
• Attention to detail and ability to work in a fast-paced boutique.
• Additional language skills (Russian, Arabic, Mandarin or French) are an advantage.

Responsibilities

• Present collections with deep product knowledge to clients.
• Advise on bespoke and high jewellery pieces.
• Follow up with clients and maintain accurate CRM records.
• Support events and trunk shows; collaborate with marketing and merchandising teams.
• Contribute to boutique operations through stock checks and visual merchandising.

Skills

Client relationships

Sales excellence

Upselling & cross-selling

Brand storytelling

CRM & client follow-up

Team collaboration

Discretion with client information

Education

Luxury jewellery experience

Job description

Fabergé is seeking a full-time Sales Executive in the London area to deliver an exceptional luxury client experience both in-store and remotely. You will engage high-net-worth and aspirational clients with expert product knowledge of fine and high jewellery.

You will drive sales, manage client follow-up in CRM, support events and trunk shows, and collaborate with marketing and merchandising to enhance client outreach while upholding Fabergé’s presentation standards.