Luxury Retail Supervisor (London WC2E)

Linkuhk; Greater London; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Staff discount

Staff training

Competitive salary

Full time & permanent employment

3 months probation

Job summary

Kiltane Limited in Covent Garden is seeking a full-time Store Supervisor to join our luxury retail team. You will manage the store floor, lead the sales team, and ensure exceptional customer service while meeting sales targets.

The ideal candidate has at least 1 year of senior sales or store management experience, strong leadership, and excellent communication. Mandarin, Cantonese or Korean language skills are preferred. Salary £14.50 per hour with 25 days leave and staff discounts.

Qualifications

• Leadership and motivational skills.
• Able to work well with others and approach others easily.
• Dedication to provide high standard of customer service.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Ability to delegate appropriately and set clear goals.
• Show initiative and present ideas.

Responsibilities

• Managing the store floor and leading the sales team.
• Lead by example in excellent customer service.
• Ensuring all targets and goals are met throughout the team.
• Maintaining the store and back areas ensuring they are tidy and clean.
• Ensure shop floor is stocked and always presented well.
• Opening and closing store.

Skills

Leadership

Communication

Customer service

Teamwork

Initiative

Delegation

Job description

Luxury Retail Supervisor

Kiltane Limited
London WC2E

Full job description

A new exciting opportunity is available in our Covent Garden store. We are looking for a full-time Supervisor.

Kiltane is a proud Scottish business known for its luxurious cashmere, fine woollens, and tweeds. Influenced greatly by our heritage, our beautiful cashmere sweaters, Lambswool scarves and range of exquisite accessories all tell stories of Scottish history and culture that has greatly inspired each piece.

Kiltane has several stores across the UK and a great online presence to bring excellent products and customer service to our customers all over the world. Kiltane is also proud to be a Living Wage Employer.

This is an exciting time for a sales assistant to join our team and grow with us to be a part of something truly exceptional.

About the job

We are recruiting aFull Time Store Supervisorfor our store inCovent Garden.

CandidatesMUST HAVEa minimum of 1 year of experience at a senior sales level or as a store management. Please note candidates without the above criteria will not be considered.

As a store supervisor, you will work in collaboration with your line manager to support your team achieving their goals & going above and beyond for our customers.

About you:

• Leadership and motivational skills
• Able to work well with others & approach others easily
• Dedication to provide high standard of customer service
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to delegate appropriately & set clear goals
• Show initiative & present ideas

Key Responsibilities:

• Managing the store floor and leading the sales team
• Lead by example in excellent customer service
• Ensuring all targets and goals are met throughout the team
• Maintaining the store & back areas ensuring they are tidy and clean
• Ensure shop floor is stocked and always presented well
• Opening & closing store
• Ensuring shop floor is fully always stocked

We Offer:

• Full time & permanent employment (subject to 3 months’ probation period)
• Competitive salary
• 25 days annual leave and 4 public holidays
• Staff discount
• Staff training
• Job Types: Full-time, Permanent

Pay: £14.50 per hour

Schedule:8 hour shift
Experience: Retail management/supervision: 1 year (required)
Language: Mandarin, Cantonese or Korean (preferred)
Work Location: In person