Luxury Retail Stylist & Brand Experience

Swarovski Group; Cambridge; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Staff discount 60% off the RRP

30% off Swarovski Created Diamonds

Enhanced annual holiday entitlement

Volunteer day each year

Food & refreshments in store

Staff referral bonus up to £250

Jubilee Awards

Annual Awards

Season Ticket Loan

Online benefits platform access

Career development opportunities

Job summary

Swarovski is seeking a Sales Consultant in Cambridge to deliver outstanding customer service and build emotional connections with customers. You will promote loyalty programs, drive sales, and maintain a welcoming store environment while staying knowledgeable about our luxury brand.

Bring a passion for fashion and luxury, experience in diverse retail, and a digitally savvy approach to enhance the customer journey. You will thrive in a collaborative team and contribute creative ideas to the store.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Relationship building

Sales skills

Teamwork

Digital tools

Brand knowledge

Multicultural experience

Retail technology

Creativity

Tools

Retail technology

Job description

Swarovski is seeking a Sales Consultant in Cambridge to deliver outstanding customer service and build emotional connections with customers. You will promote loyalty programs, drive sales, and maintain a welcoming store environment while staying knowledgeable about our luxury brand.

Bring a passion for fashion and luxury, experience in diverse retail, and a digitally savvy approach to enhance the customer journey. You will thrive in a collaborative team and contribute creative ideas to the store.