Luxury Retail Security Officer: Elite Brand Experience

Assist Security Group; Greater London; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Prestigious luxury environments

Structured training

Perkbox benefits

Development opportunities

Award-winning company

Descripción de la vacante

Assist Security Group is recruiting full-time Luxury Retail Security Officers to support prestigious retail environments in London. This highly visible, customer-facing role requires presentation, discretion and exceptional customer service while protecting people, property and brand standards.

Officers will work across varying shifts, maintain professional appearance, and engage with continuous training to align with evolving security practices.

Formación

• Strong verbal and written English.
• Full-time availability with flexible shifts.
• Excellent customer service and communication skills.
• High standards of personal presentation and integrity.

Responsabilidades

• Provide a professional, welcoming and highly visible security presence
• Represent Assist Security Group and the client brand to a high standard
• Deliver excellent customer service and engage positively with customers, colleagues and visitors
• Maintain high standards of personal presentation and professionalism at all times
• Wear the correct uniform, PPE and SIA badge as required
• Follow client policies, store procedures and security protocols
• Monitor entrances and exits and maintain awareness of activity within the store
• Maintain vigilance and identify suspicious behaviour or security concerns
• Support theft prevention and other security incidents
• Conduct patrols and other security duties as required
• Respond appropriately to incidents, maintaining calm and discretion
• Record incidents accurately and timely, following escalation procedures
• Work with store management, retail colleagues and emergency services
• Maintain confidentiality and handle sensitive information

Conocimientos

Customer service

Communication

Customer-facing presence

Professional demeanor

Attention to detail

Discretion

English proficiency

Descripción del empleo

Assist Security Group is recruiting full-time Luxury Retail Security Officers to support prestigious retail environments in London. This highly visible, customer-facing role requires presentation, discretion and exceptional customer service while protecting people, property and brand standards.

Officers will work across varying shifts, maintain professional appearance, and engage with continuous training to align with evolving security practices.