Luxury Retail Security Officer – Customer Service Focus

Fahrenheit Security Ltd; Greater London; On-site; GBP 15,000 - 22,000; Full time

Job summary

Fahrenheit Security Ltd in Central London is recruiting for a Luxury Retail Security Officer to safeguard staff and customers in a high-end fashion environment. The role demands excellent presentation and strong communication to deliver first-rate customer service while preventing loss.

Applicants must hold a frontline DS SIA license, be eligible to work in the UK, and have verifiable history to BS 7858. DBS check required; hours are Monday to Saturday, 8 hours per day, £13.50 per hour.

Qualifications

• Luxury fashion retail experience required.
• Frontline DS SIA license is mandatory.
• DBS check and BS 7858 verification are required.
• Good written and spoken English is essential.
• Flexible to work Monday to Saturday in Central London.

Responsibilities

• Ensure the safety of store staff and customers.
• Deter and apprehend shoplifters as required.
• Provide basic customer service and engage with customers.
• Follow health and safety procedures.
• Work as part of a team and maintain professional relationships.

Skills

Excellent presentation

Reliable and punctual

Written and spoken English

Customer service focus

Loss prevention mindset

Strong work ethic

Retail experience desirable

Job description

Fahrenheit Security Ltd in Central London is recruiting for a Luxury Retail Security Officer to safeguard staff and customers in a high-end fashion environment. The role demands excellent presentation and strong communication to deliver first-rate customer service while preventing loss.

Applicants must hold a frontline DS SIA license, be eligible to work in the UK, and have verifiable history to BS 7858. DBS check required; hours are Monday to Saturday, 8 hours per day, £13.50 per hour.