Luxury Retail Sales Associate – London, Flexible Hours

Axel Arigato; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Job summary

Axel Arigato is seeking a Sales Associate for its Covent Garden, London store. The role focuses on delivering exceptional customer service, building product knowledge, and driving store performance in a fast-paced, high-end retail environment.

You will engage customers, support visual standards, and work closely with the Store Manager to meet daily targets while contributing to a vibrant team culture.

Qualifications

• Great communication skills with a social personality.
• Engage customers with genuine enthusiasm and tailor your approach to each customer.
• Work well with others and be a good team player.
• Open to new things and receptive to constant development.
• Self-motivated, can work productively and take initiative.
• Value creativity, diversity and progress, and thrive in a modern, purpose-driven environment.
• Passionate about Axel Arigato products and brand is a plus.
• Prior sales experience in retail is preferred.
• Sales experience with high-end retail brands is an advantage.
• Willing to work flexible hours and availability as per business needs.

Responsibilities

• To develop and maintain good product knowledge and provide excellent customer service in line with the company’s expectations.
• An understanding of current products, trends and collections and ensuring that customers are informed and aware.
• To continuously build and maintain customer relationships—our customers are our community!
• To replenish stock and maintain high standards of merchandise and product presentation.
• To know your city and the social movements within it. To use this information as a tool during the customer service journey.
• To be aware of daily sales targets, KPI goals and performance against them. Developing sales strategies and driving business growth.
• Work in and promote a team-oriented environment that can have fun whilst remaining professional.

Job description

Axel Arigato is seeking a Sales Associate for its Covent Garden, London store. The role focuses on delivering exceptional customer service, building product knowledge, and driving store performance in a fast-paced, high-end retail environment.

You will engage customers, support visual standards, and work closely with the Store Manager to meet daily targets while contributing to a vibrant team culture.