Sales Associate (Full-time)

Axel Arigato; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Job summary

Axel Arigato is seeking a Sales Associate for its Covent Garden, London store. The role focuses on delivering exceptional customer service, building product knowledge, and driving store performance in a fast-paced, high-end retail environment.

You will engage customers, support visual standards, and work closely with the Store Manager to meet daily targets while contributing to a vibrant team culture.

Qualifications

• Great communication skills with a social personality.
• Engage customers with genuine enthusiasm and tailor your approach to each customer.
• Work well with others and be a good team player.
• Open to new things and receptive to constant development.
• Self-motivated, can work productively and take initiative.
• Value creativity, diversity and progress, and thrive in a modern, purpose-driven environment.
• Passionate about Axel Arigato products and brand is a plus.
• Prior sales experience in retail is preferred.
• Sales experience with high-end retail brands is an advantage.
• Willing to work flexible hours and availability as per business needs.

Responsibilities

• To develop and maintain good product knowledge and provide excellent customer service in line with the company’s expectations.
• An understanding of current products, trends and collections and ensuring that customers are informed and aware.
• To continuously build and maintain customer relationships—our customers are our community!
• To replenish stock and maintain high standards of merchandise and product presentation.
• To know your city and the social movements within it. To use this information as a tool during the customer service journey.
• To be aware of daily sales targets, KPI goals and performance against them. Developing sales strategies and driving business growth.
• Work in and promote a team-oriented environment that can have fun whilst remaining professional.

Job description

We are looking for afull-timesales associate, to join our team atthe London Covent Gardenstore!

MORE ABOUT THE ROLE AND TEAM

The Sales Associate should be able to work as part of a team and provide an exceptional shopping experience while having a genuine interest in our London community and aiming to contribute to the teams overall performance and values.

WHAT WE ARE LOOKING FOR

Our Sales Associates are responsible for excellent customer service, increasing brand knowledge, executing visual standards and driving performance goals set for our store in cooperation with the Store Manager. Key Responsibilities will include:

Key Responsibilities

• To develop and maintain good product knowledge and provide excellent customer service in line with the company’s expectations.
• An understanding of current products, trends and collections and ensuring that customers are informed and aware.
• To continuously build and maintain customer relationships-our customers are our community!
• To replenish stock and maintain high standards of merchandise and product presentation.
• To know your city and the social movements within it. To use this information as a tool during the customer service journey.
• To be aware of daily sales targets, KPI goals and performance against them. Developing sales strategies and driving business growth.
• Work in and promote a team-oriented environment that can have fun whilst remaining professional.

ARE YOU THE ONE?

We seek people with most of the following:

• Great communication skills with a social personality; You enjoy meaningful conversations, listen actively and translate customer needs into memorable buying experiences.
• Engage customers with genuine enthusiasm and pick up on details that let you tailor your approach to each customer.
• Work well with others and is a good team player.
• Open to new things and receptive to constant development.
• Self-motivated, can work productively and take initiative.
• Value creativity, diversity and progress, and you thrive in a modern, purpose-driven environment
• Passionate about Axel Arigato products and brand is a plus.
• Prior sales experience in retail is preferred.
• Sales experience with high-end retail brands is an advantage.
• Willing to work flexible hours and availability as per business needs

Contract type: Full-time
Estimated starting date:19th October 2026

A BIT ABOUT AXEL ARIGATO

Founded in Sweden in 2014, Axel Arigato is intrinsically grounded in culture, community, and craft. Driven by curiosity, the brand has consistently connected its approach to the rhythm of what is happening in the wider world, looking to an ever-evolving contemporary society for both purpose and inspiration. It presents diverse collections of elevated and wearable footwear and ready-to- wear, fusing together Scandinavian minimalism with unexpected, contemporary design.

The brand has nine physical stores in five countries, as well as a network of over 250 wholesale partners and retail concessions. Axel Arigato is committed to fostering connections beyond the conventions of commerce, and are a proud equal opportunity employer who values a diverse workforce. As such, its core mission remains true to this day: to build a positive platform through the power of community, inclusivity, and memorable experiences.

OUR VALUES : DROP

Diversity, Respect, Openness and Passion are our values that we live and breathe. They are the foundation for our current state and what we will always bring with us to the future.