Luxury Retail Ambassador | Key Holder & Sales Leader

Michael Kors; Leeds; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation package

Attractive commission scheme

Clothing allowance

Job summary

Michael Kors is seeking an Ambassador to deliver exceptional customer experiences in a fast-paced retail environment in Leeds. You will lead by example, maintain strong client relationships, manage stock presence on the floor, and collaborate with the management team to drive store performance.

You will use product knowledge to become a selling expert, drive loyalty and sales, and communicate effectively with customers and colleagues.

Qualifications

• Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience.
• Capability and desire to collaborate and inspire all fellow team players to work together to achieve results.
• Technological proficiency, with the ability to leverage technology to drive sales and customer experience.
• Local language preferable and effective communication skills.

Responsibilities

• Lead by example as a MK Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication using all available clientelling apps and tools.
• Maintain floor and stock presence.
• Build and maintain effective communication with the management team to drive store performance.
• Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.

Skills

Customer service

Communication

Teamwork

Sales experience

Tools

POS systems

Job description

Michael Kors is seeking an Ambassador to deliver exceptional customer experiences in a fast-paced retail environment in Leeds. You will lead by example, maintain strong client relationships, manage stock presence on the floor, and collaborate with the management team to drive store performance.

You will use product knowledge to become a selling expert, drive loyalty and sales, and communicate effectively with customers and colleagues.