Luxury Restaurant Supervisor & Guest Experience Lead

Priory Wareham; Wareham; On-site; GBP 22,000 - 32,000; Full time

Job summary

The Priory Hotel is seeking a Restaurant Supervisor to lead our dining services and ensure a superb guest experience across breakfast, lunch and dinner service. You will work closely with the restaurant team to maintain high standards while modelling a can-do, collaborative attitude.

We value a proactive team player who can communicate well with guests and colleagues, with some wine knowledge welcomed and training offered where needed.

Qualifications

• Team player with a can-do approach.

Responsibilities

• Leading Breakfast, Lunch and/or Dinner service depending on shift pattern in the absence of the Restaurant Manager.
• Ensure high levels of guest experience and customer service throughout all touchpoints with the customer.
• Support the Head of Food & Beverage with training needs for the team.
• Identifying and implementing ideas for improvement and working on these with the wider team.
• Build strong relationships with the other departments to ensure everyone is working together with the customer's experience at heart.
• Work closely across department to ensure a smooth flow of communication throughout the whole Priory team.

Job description

The Priory Hotel is seeking a Restaurant Supervisor to lead our dining services and ensure a superb guest experience across breakfast, lunch and dinner service. You will work closely with the restaurant team to maintain high standards while modelling a can-do, collaborative attitude.

We value a proactive team player who can communicate well with guests and colleagues, with some wine knowledge welcomed and training offered where needed.