Guest Experience Lead, Restaurant Supervisor

Priory Wareham; Wareham; On-site; GBP 23,000 - 29,000; Full time

Job summary

The Priory Wareham is seeking a Restaurant Supervisor to lead our dining services at the luxury country house hotel. You will work closely with the restaurant team to ensure the smooth running of service and an outstanding guest experience across breakfast, lunch and dinner shifts, with attention to quality and efficiency.

We are a small team and value a true team player with a proactive attitude. Confidence communicating with guests and taking orders is essential; wine knowledge is a plus, and

Responsibilities

• Leading Breakfast, Lunch and/or Dinner service depending on shift pattern in the absence of the Restaurant Manager.
• Ensure high levels of guest experience and customer service throughout all touchpoints with the customer.
• Support the Head of Food & Beverage with training needs for the team.
• Identifying and implementing ideas for improvement and working on these with the wider team.
• Build strong relationships with the other departments to ensure everyone is working together with the customer's experience at heart.
• Work closely across department to ensure a smooth flow of communication throughout the whole Priory team.

Job description

The Priory Wareham is seeking a Restaurant Supervisor to lead our dining services at the luxury country house hotel. You will work closely with the restaurant team to ensure the smooth running of service and an outstanding guest experience across breakfast, lunch and dinner shifts, with attention to quality and efficiency.

We are a small team and value a true team player with a proactive attitude. Confidence communicating with guests and taking orders is essential; wine knowledge is a plus, and