Luxury Jewellery Sales Specialist

Jolyon Marshall Limited

Sutton

On-site

GBP 18,000 - 22,000

Full time

4 days ago

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Job summary

Jolyon Marshall Limited in Sutton, United Kingdom invites applications for a customer-facing jewellery sales role. You will follow the company sales process to maximise opportunities and deliver an exceptional customer experience, while aiming at individual targets and KPIs.

Build relationships, maintain records and provide informed recommendations across wedding bands, care products, warranties and bespoke commissions.

Qualifications

Follow the Company's established sales process to maximise every sales opportunity and deliver an exceptional customer experience.
Work towards and achieve individual sales targets and KPIs, contributing to profitability.
Identify customer needs and confidently recommend suitable products and services including wedding bands, jewellery care products, insurance, warranties, repairs and bespoke commissions.
Build and maintain strong customer relationships, encouraging repeat business and loyalty.

Responsibilities

Develop product knowledge of diamonds, gemstones, precious metals, watches and jewellery brands.
Maintain store presentation and visual merchandising to Company standards.
Assist with stock replenishment, stock checks and accurate stock records.
Handle jewellery and watches with care following Company procedures.
Complete sales documentation including orders, special orders and repairs.
Assist with opening and closing procedures and general store running.
Support colleagues in maintaining efficient working practices.
Answer calls and manage enquiries professionally.
Maintain a smart, customer-facing appearance.