Luxury Interiors Showroom Consultant

Quorn Country Tiles Limited; Bath; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Friendly team

Competitive salary

Paid training

Employee assistance programme

Holiday allowance

Parental leave

Company pension

Healthcare plan

Discount on products

Wellbeing initiatives

Company events

Free on-site parking

Sick pay

Volunteer days

Job summary

Quorn Stone in Bristol is looking for a Sales Advisor to join our Bristol showroom team. You will guide customers through their purchasing journey, provide expert product advice, and ensure an exceptional showroom experience both in person and via phone/email.

The role involves processing quotations, payments, deliveries, aftersales support, and CRM updates. You will build relationships with new and existing customers, work on weekends, and contribute to a friendly, fast-paced sales environment.

Qualifications

• Experience in a sales environment.
• Strong customer service and sales skills.
• Experience using a CRM system.
• Proficiency in Microsoft Office.

Responsibilities

• Deliver a first-class customer experience both in person, over the phone, and via email.
• Guide customers through the sales process from enquiry to purchase.
• Provide advice on product suitability, sizing, pricing, and design.
• Create quotations, processing payments, and arranging deliveries.
• Provide outstanding aftersales support and resolving customer queries.
• Welcoming customers into the showroom and ensuring a professional and friendly experience.
• Build strong relationships with new and existing customers.
• Updating the CRM system with relevant customer information and daily activity.
• Arranging samples to be dispatched to customers.
• Making outbound calls to our customer database.
• Supporting the showroom team with day-to-day operations.
• Maintaining a clean, tidy, and welcoming showroom environment.
• Confirming showroom appointments with customers prior to arrival.
• Providing refreshments to customers during appointments.

Skills

Customer service

Sales skills

CRM system experience

Microsoft Office

Organisational skills

Tools

CRM system

Microsoft Office

Job description

Quorn Stone in Bristol is looking for a Sales Advisor to join our Bristol showroom team. You will guide customers through their purchasing journey, provide expert product advice, and ensure an exceptional showroom experience both in person and via phone/email.

The role involves processing quotations, payments, deliveries, aftersales support, and CRM updates. You will build relationships with new and existing customers, work on weekends, and contribute to a friendly, fast-paced sales environment.