Luxury In-Room Dining Team Leader

Park Hyatt; Greater London; Sur place; GBP 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Complimentary nights

Discounted stays

Free meals on duty

Uniform provided

Headspace access

Guest dining discount

Career development

Résumé du poste

Park Hyatt London River Thames is seeking an In Room Dining Team Leader to lead daily room service operations with elegance and guest focus. The role emphasizes delivering prompt, high-quality service and maintaining impeccable presentation in guest rooms.

As part of our luxury hospitality team, you will coordinate training programs, collaborate with other departments, and uphold Hyatt's standards of empathy, integrity and inclusion.

Qualifications

• Previous experience in a luxury environment within the hospitality industry.
• Exceptional interpersonal and communication skills, with a focus on providing outstanding levels of service.

Responsabilités

• Manage the daily operations of the in-room dining service, ensuring efficiency and adherence to hotel standards
• Oversee the accurate and efficient processing of room service orders, ensuring all guest preferences and special requests are met
• Deliver food and beverages to guest rooms promptly and professionally, maintaining a high level of presentation and etiquette.
• Coordinate with management to implement training programs that enhance skills and knowledge in food and beverage service, fostering a culture of continuous improvement
• Work closely with other hotel departments to ensure seamless service and guest satisfaction.

Connaissances

Luxury hospitality

Interpersonal communication

Description du poste

Park Hyatt London River Thames is seeking an In Room Dining Team Leader to lead daily room service operations with elegance and guest focus. The role emphasizes delivering prompt, high-quality service and maintaining impeccable presentation in guest rooms.

As part of our luxury hospitality team, you will coordinate training programs, collaborate with other departments, and uphold Hyatt's standards of empathy, integrity and inclusion.