Luxury Hotel Shift Engineer – HVAC & Building Systems

Inhabit Hotels | B Corp™; Greater London; On-site; GBP 38,000 - 48,000; Full time

Job summary

Montcalm Collection in London seeks a Shift Engineer to join the Maintenance team. You will deliver prompt, high-quality engineering support across the property, ensuring systems meet luxury standards and comply with health and safety regulations.

Reporting to the Maintenance Manager, you will handle planned and reactive maintenance, participate in energy efficiency initiatives, and maintain detailed records while delivering an exceptional guest and colleague experience.

Qualifications

• Experience in a luxury hospitality environment is essential.
• Trade qualification in HVAC/Plumbing/Electrical is desirable.
• Excellent communication, problem-solving and organisational skills are required.
• PMS systems (Opera or similar) experience is desirable.
• High attention to detail and ability to multitask under pressure.
• A passion for hospitality and creating memorable guest experiences.

Responsibilities

• Oversee day-to-day maintenance operations, including HVAC, electrical, plumbing, carpentry, and general building upkeep.
• Ensure all guest and staff maintenance requests are resolved promptly and effectively.
• Coordinate with Front Office and Housekeeping to resolve issues swiftly with minimal disruption.
• Uphold Montcalm’s luxury brand standards in all maintenance activities.
• Maintain mechanical, electrical, architectural, and decorative finishes to the highest standard.
• As a Shift Engineer, carry out maintenance work promptly and to the highest standards to deliver excellent customer care.
• Follow planned preventative maintenance programmes
• Ensure good relationships with internal and external customers and contractors
• Carry out routine inspections/maintenance of property assets and monitor daily usage.

Skills

Exceptional Leadership

Impeccable Communication Skills

Customer-Centric Approach

Strategic Vision & Planning

Operational Excellence

Financial Acumen

Crisis Preparedness

Innovation & Adaptability

Relationship Building

Talent Management & Development

Education

Trade qualification in HVAC/Plumbing/Electrical

Tools

PMS (Opera)

Job description

Montcalm Collection in London seeks a Shift Engineer to join the Maintenance team. You will deliver prompt, high-quality engineering support across the property, ensuring systems meet luxury standards and comply with health and safety regulations.

Reporting to the Maintenance Manager, you will handle planned and reactive maintenance, participate in energy efficiency initiatives, and maintain detailed records while delivering an exceptional guest and colleague experience.