Luxury Hotel Porter & Guest Concierge

Foxhills Club & Resort; Ottershaw; Presencial; GBP 18 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discounts on accommodations, din

Career development opportunities

Employee wellness programs

Resumo da oferta

Foxhills Collection, located in Ottershaw, is seeking a friendly Hotel Porter to join our luxury team. You will welcome guests, assist with luggage, escort guests to rooms and explain facilities, while maintaining public areas to the highest standards.

This full-time role offers a competitive salary, opportunities for career development, staff discounts on dining and accommodations, and a supportive, inclusive work environment. Evening, weekend, and holiday shifts are required.

Qualificações

• Previous experience in a similar role preferred.
• Excellent customer service and interpersonal skills.
• Strong physical stamina and the ability to lift heavy objects.
• Flexibility to work shifts including evenings, weekends, and holidays.
• Valid driver’s license preferred.

Responsabilidades

• Welcome guests upon arrival and assist with luggage and belongings.
• Escort guests to their rooms and provide information about hotel facilities.
• Maintain cleanliness and tidiness in public areas, including entrances and lobby.
• Assist with parking and retrieving guests' vehicles as needed.
• Handle guest requests promptly and efficiently.
• Collaborate with other departments to ensure seamless guest experiences.

Conhecimentos

Customer service

Interpersonal skills

Flexibility

Descrição da oferta de emprego

Foxhills Collection, located in Ottershaw, is seeking a friendly Hotel Porter to join our luxury team. You will welcome guests, assist with luggage, escort guests to rooms and explain facilities, while maintaining public areas to the highest standards.

This full-time role offers a competitive salary, opportunities for career development, staff discounts on dining and accommodations, and a supportive, inclusive work environment. Evening, weekend, and holiday shifts are required.