Luxury Hotel Operations Leader - Deputy GM

Brighton Harbour Hotel; Basingstoke; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Salary up to £45K

Quarterly bonus

Hotel stay discounts

F&B discounts

Employee Assistance Program

Meals included

Job summary

Brighton Harbour Hotel is seeking an Operations Manager to lead the hotel’s strategic operations, driving guest satisfaction and overseeing all aspects of daily performance.

You will partner with the General Manager, deliver targets, mentor teams and foster a luxury lifestyle experience across the property. Previous experience in a luxury hospitality setting is desirable and a passion for service excellence is essential.

Qualifications

• Experience in luxury lifestyle hospitality desirable.
• Strong leadership and strategic operational oversight.
• Passion for hospitality and attention to detail.

Responsibilities

• Lead hotel operations to deliver strategies and meet targets.
• Provide exemplary leadership and deputise for the General Manager when needed.
• Drive guest satisfaction and overall commercial viability.

Skills

Leadership

Operations management

Hospitality experience

Job description

Brighton Harbour Hotel is seeking an Operations Manager to lead the hotel’s strategic operations, driving guest satisfaction and overseeing all aspects of daily performance.

You will partner with the General Manager, deliver targets, mentor teams and foster a luxury lifestyle experience across the property. Previous experience in a luxury hospitality setting is desirable and a passion for service excellence is essential.