Luxury Hotel Gym Coach | Member Wellness & Inductions

THG Ingenuity Ltd.; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

THG Ingenuity Ltd. is seeking an experienced Gym Assistant to join King Street Townhouse Spa & Gym in Manchester.

You will support our members throughout their fitness journey, maintain exceptional standards in the gym environment and deliver service that reflects our world‑class reputation. Responsibilities include leading gym inductions, coaching sessions, creating personalised programs, supervising equipment use, and reporting faults.

Qualifications

• Minimum Level 2 Fitness Instructor qualification is required.
• Level 3 Personal Trainer qualification desirable.
• Experience as Gym Instructor, Fitness Coach or Personal Trainer.
• Strong knowledge of exercise programming and safe fitness delivery.
• Excellent communication and interpersonal skills.
• Flexible to work across a rota including evenings and weekends.

Responsibilities

• Playing an engaging and motivating role in supporting members throughout their fitness journey and 4-week onboarding programme
• Coaching, motivating and energising members during sessions and gym interactions
• Building strong member relationships to drive engagement, attendance and retention
• Delivering high-quality gym inductions for individuals and small groups (up to 4 people)
• Providing a visible, approachable presence on the gym floor, supporting members with exercise programmes and equipment use
• Prescribing and delivering safe, effective exercise programmes tailored to guest and member needs
• Maintaining exceptional standards across the gym environment, including equipment checks, studio preparation, cleanliness and fault reporting
• Responding professionally and proactively to member queries, concerns and feedback
• Attending team meetings, training sessions and ongoing development activities as required

Skills

Level 2 Fitness Instructor

Level 3 Personal Trainer

Gym Instructor

Fitness Coaching

Exercise programming

Communication

Interpersonal skills

Problem-solving

Organizational skills

Education

Level 2 Fitness Instructor qualification

Level 3 Personal Trainer qualification desirable

Job description

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Gym Assistant - King Street Townhouse Hotel

In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Explore more about King Street Townhouse Hotel here.

We are currently seeking an experienced and passionate Gym Assistant to join the team at King Street Townhouse Spa & Gym.

As a Gym Assistant, you will play a key role in supporting our members throughout their fitness journey, maintaining exceptional standards across the gym environment, and delivering service that reflects our world-class reputation.

The Role

You will be responsible for delivering an outstanding member experience whilst supporting the day-to-day operations of the gym floor. Your responsibilities will include:

• Playing an engaging and motivating role in supporting members throughout their fitness journey and 4-week onboarding programme
• Coaching, motivating and energising members during sessions and gym interactions
• Building strong member relationships to drive engagement, attendance and retention
• Delivering high-quality gym inductions for individuals and small groups (up to 4 people)
• Providing a visible, approachable presence on the gym floor, supporting members with exercise programmes and equipment use
• Prescribing and delivering safe, effective exercise programmes tailored to guest and member needs
• Maintaining exceptional standards across the gym environment, including equipment checks, studio preparation, cleanliness and fault reporting
• Responding professionally and proactively to member queries, concerns and feedback
• Attending team meetings, training sessions and ongoing development activities as required
  
  

About You

• Minimum Level 2 Fitness Instructor qualification (Level 3 Personal Trainer qualification desirable)
• Previous experience working as a Gym Instructor, Fitness Coach or Personal Trainer
• Strong knowledge of exercise programming and safe fitness delivery
• Excellent communication, interpersonal and problem-solving skills
• A proactive, positive and member-focused approach
• Strong organisational skills and attention to detail
• Evidence of ongoing professional development within the fitness industry
• Flexibility to work across a rota including evenings, weekends and peak operational periods
  
  

If you are passionate about fitness, wellbeing, and creating exceptional member experiences within a luxury environment, we would love to hear from you.

Why Join King Street Townhouse?

This is an opportunity to join one of Manchester’s most recognised luxury hotels and become part of a team that is passionate about hospitality, creativity, and delivering unforgettable guest experiences. You’ll have the chance to make a genuine impact within a unique and fast-paced environment where service excellence is at the heart of everything we do.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.